GKM IT - Business Analyst

At GKM IT, we're looking for a highly experienced Business Analyst - Senior II who can bridge the gap between technology and business needs.

This role requires deep analytical capabilities, hands-on experience with tools and methodologies, and the ability to lead and mentor in cross-functional environments.

You'll be working across the full software development lifecycle, acting as a strategic partner to stakeholders and ensuring that every solution aligns with business goals.

Requirements :

- 5 to 7 years of experience in a Business Analyst role within an IT organization.

- Proven experience in both Agile and Waterfall methodologies.

- Expertise in Software Development Life Cycle (SDLC) and its various approaches like Scrum, Agile, SAFe, and Waterfall.

- Strong involvement in Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and backlog grooming.

- Proficiency in UML and BPMN to create and interpret diagrams (use cases, activity, state diagrams).

- Ability to design and understand ER diagrams and perform data mapping.

- Hands-on experience with JSON and XML for integrations.

- Good understanding of REST and SOAP APIs and ability to interpret API documentation.

- Skilled in writing test cases, UAT scenarios, and defect triaging.

- Deep domain knowledge in industries such as BFSI, healthcare, e-commerce, etc.

- Ability to act as a project lead and take projects through the entire SDLC lifecycle.

- Ability to lead and mentor Business Analysis Trainees.

- Capable of conducting gap analysis, requirements traceability, and change management.

- Experience with user acceptance testing and collaboration with QA teams.

- Effective verbal and written communication skills.

- Ability to work independently with minimal supervision.

- Demonstrated ability to manage multiple projects simultaneously across different domains using JIRA.

- Advance knowledge of JIRA (burn down, velocity charts), and tools like Confluence, Azure DevOps, Trello, Asana.

- Familiarity with collaboration and diagramming tools like Lucidchart, Draw.io, Visio, Balsamiq, Miro, Whimsical.

- Exposure to wireframing/UI-UX tools such as Adobe XD and Figma.

- Testing tools knowledge including TestRail, Zephyr, Browserstack, and Jira QA plugins like Xray.

- Awareness of DevOps processes including CI/CD pipelines, release management, and basic containerization concepts.

- Understanding of version control tools like Git, GitHub, Bitbucket.

- Familiarity with ITSM tools like ServiceNow or Jira Service Management.

- Awareness of core AWS services such as EC2, S3, Lambda, API Gateway.

- Basic understanding of database architecture and tools like MySQL Workbench, ER/Studio, or pgAdmin.

- Ability to push creative thinking beyond existing industry practices and client mindsets.

- Certifications required : CBAP- (Certified Business Analysis Professional), PMI-PBA- (Professional in Business Analysis).

- PMP- (Project Management Professional) is considered a bonus.

Benefits :

We don't just hire employees-we invest in people.

At GKM IT, we've designed a benefits experience that's thoughtful, supportive, and actually useful.

Here's what you can look forward to :

Top-Tier Work Setup :

You'll be equipped with a premium MacBook and all the accessories you need.

Great tools make great work.

Flexible Schedules & Remote Support.

Life isn't 9-to-5 :

Enjoy flexible working hours, emergency work-from-home days, and utility support that makes remote life easier.

Quarterly Performance Bonuses :

We don't believe in waiting a whole year to celebrate your success.

Perform well, and you'll see it in your pay check-quarterly.

Learning is Funded Here :

Conferences, courses, certifications-if it helps you grow, we've got your back.

We even offer a dedicated educational allowance.

Family-First Culture :

Your loved ones matter to us too

From birthday and anniversary vouchers (Amazon, BookMyShow) to maternity and paternity leaves-we're here for life outside work.

Celebrations & Gifting, The GKM IT Way.

Onboarding hampers, festive goodies (Diwali, Holi, New Year), and company anniversary surprises-it's always celebration season here.

Team Bonding Moments :

We love food, and we love people.

Quarterly lunches, dinners, and fun company retreats help us stay connected beyond the screen.

Healthcare That Has You Covered :

Enjoy comprehensive health insurance for you and your family-because peace of mind shouldn't be optional.

Extra Rewards for Extra Effort :

Weekend work doesn't go unnoticed, and great referrals don't go unrewarded.

From incentives to bonuses-you'll feel appreciated.