Genzeon - RPA Delivery Manager - UiPath/Automation Anywhere

Job Title : RPA Delivery Manager-AD

Location : Hyderabad / Pune (Hybrid)

Exp : 15-25

Position Summary :

We are seeking an experienced RPA Delivery Manager at the Associate Director level with a minimum of 15+ years of overall IT experience and 8+ years in RPA/Automation delivery management. The ideal candidate will be responsible for end-to-end delivery management of large-scale automation programs, growing and scaling the automation Center of Excellence (CoE), and driving strategic automation initiatives across the enterprise. Healthcare domain expertise is highly preferred to align automation strategies with regulatory and compliance requirements.

Key Responsibilities :

Delivery Management & Program Leadership :

- Lead end-to-end delivery of complex, multi-workstream RPA/automation programs from initiation to production deployment

- Manage portfolio of 15-25+ automation projects simultaneously, ensuring on-time, on-budget delivery

- Establish and maintain program governance frameworks, including steering committees, RACI matrices, and escalation procedures

- Drive agile delivery methodologies and ensure adherence to project management best practices

- Manage relationships with C-level stakeholders, business sponsors, and external vendors

Center of Excellence (CoE) Growth & Strategy :

- Build, scale, and mature the automation CoE from current state to enterprise-wide capability

- Develop and execute 3-year automation roadmap aligned with business strategy and digital transformation goals

- Establish CoE operating model, including governance, standards, training programs, and support functions

- Create and maintain automation pipeline with 100+ identified opportunities

- Drive change management initiatives to promote automation adoption across business units

- Develop reusable automation assets, templates, and accelerators to improve delivery efficiency by 30-40%

Team Leadership & Resource Management :

- Lead and mentor a cross-functional team of 50-75 professionals including solution architects, RPA developers, business analysts, and project managers

- Manage resource allocation and capacity planning across multiple concurrent projects

- Establish talent acquisition strategies and build high-performing automation delivery teams

- Create career development pathways and succession planning for team members

- Foster innovation culture and continuous learning within the CoE

Strategic Partnerships & Vendor Management :

- Manage strategic relationships with RPA platform vendors (UiPath, Automation Anywhere, Blue Prism, Microsoft)

- Negotiate enterprise licensing agreements and optimize tool costs

- Establish partnerships with system integrators and consulting firms for specialized expertise

- Evaluate and onboard emerging automation technologies (AI/ML, IDP, Process Mining, Chatbots)

Required Skills & Qualifications :

Experience & Leadership :

- 15+ years of IT experience with 8+ years in RPA/Automation delivery management

- 5+ years in senior leadership roles managing teams of 40+ people

- Proven track record of scaling CoE organizations from startup to mature state

- Experience managing $5M+ automation budgets and demonstrating measurable ROI

Technical & Domain Expertise :

- Deep understanding of multiple RPA platforms (UiPath, Automation Anywhere, Blue Prism, Power Automate)

- Strong knowledge of automation architecture patterns, governance frameworks, and security models

- Experience with healthcare automation use cases including EHR integration, claims processing, prior authorization, and regulatory reporting

- Understanding of HIPAA, HITECH, and healthcare compliance requirements

- Familiarity with AI/ML technologies, IDP, NLP, and intelligent automation

Business & Stakeholder Management :

- Exceptional executive presence and ability to influence C-level stakeholders

- Proven experience in business case development and ROI measurement

- Strong financial acumen including P&L management, budgeting, and cost optimization

- Experience in change management and organizational transformation initiatives

Project & Program Management :

- PMP, Prince, or equivalent certification strongly preferred

- Experience with Agile/Scrum methodologies and scaled agile frameworks (SAFe)

- Proficiency in project management tools (MS Project, Smartsheet, Jira, Azure DevOps)

- Strong risk management and issue resolution capabilities