Description :

Posting title : GCP Cloud Support Engineer

Experience : 2-5 Years

Location : Mumbai

Work mode : On-site

Primary skills : GCP, Terraform, Kubernetes, Linux, Azure

Qualification : Any Technical Degree

About the Role :

We are seeking an onsite GCP Cloud Support Engineer to support, monitor, and manage Google Cloud Platform infrastructure. The role focuses on day-to-day cloud operations, Terraform-based infrastructure verification, Kubernetes workload support, and basic Red Hat Linux administration.

Key Responsibilities :

- Provide onsite operational support for Google Cloud Platform (GCP) infrastructure.

- Monitor, manage, and validate infrastructure provisioning using Terraform (basic to intermediate level).

- Support Kubernetes environments, including deployment verification, pod and service monitoring, and basic troubleshooting.

- Perform basic Red Hat Linux administration such as user management, service checks, log analysis, and patch verification.

- Monitor system health, respond to incidents, and conduct first-level issue resolution.

- Coordinate with offshore teams and cloud specialists for escalations, issue resolution, and planned changes.

- Participate in shift handovers, documentation updates, and knowledge transfer sessions.

- Ensure adherence to customer security policies, compliance requirements, and change management processes.

Technical Skills Required :

- Google Cloud Platform (GCP) : Operational experience with Compute Engine, IAM, VPC, and basic networking concepts.

- Terraform : Understanding of infrastructure-as-code concepts, modules, plan/apply workflows, and basic troubleshooting.

- Kubernetes : Working knowledge of pods, services, deployments, and commonly used kubectl commands.

- Linux : Basic Red Hat Linux administration including processes, logs, disk management, and networking fundamentals.

Preferred Skills (Nice to Have) :

- Exposure to monitoring and alerting tools.

- Understanding of ITIL processes or production support environments.

- Prior experience working in onsiteoffshore support models.