Role : Fullstack Developer

Relevant experience : 4+ years

Shift : 2 PM-11 PM

Notice period : 30 days

Note : The role requires experience experience in Twilio flex

Responsibilities :

- Design, develop, and deploy scalable communication solutions using Twilio's APIs and services (SMS, Voice, Video, and more).

- Integrate Twilio services with existing systems and platforms to enhance customer interaction capabilities.

- Build and maintain communication workflows, including IVR systems, automated messaging, and notifications.

- Write clean, maintainable, and efficient code using languages like Node.js, Python, or PHP.

- Troubleshoot and resolve issues related to Twilio APIs, ensuring seamless communication between services.

- Collaborate with cross-functional teams to understand requirements and translate them into technical solutions.

- Stay up to date with the latest Twilio features and best practices, implementing them to improve our offerings.

- Optimize the performance and scalability of communication systems, ensuring reliability during high-demand periods.

- Document solutions and processes for internal teams and clients.

Requirements :

- Proven experience as a developer, with a strong background in using Twilio APIs (SMS, Voice, Video, Flex, etc.).

- Experience with Twilio Flex is a must(Contact Center as a Service).

- Solid understanding of RESTful APIs and web services.

- Experience in React.js will be preferred.

- Proficiency in programming languages such as JavaScript (Node.js), Python, Ruby, or PHP.

- Experience with serverless architectures (e.g., AWS Lambda, Google Cloud Functions) and cloud-based development.

- Strong experience with web technologies, including HTML, CSS, and JavaScript frameworks.

- Familiarity with databases like MySQL, PostgreSQL, or MongoDB.

- Understanding of telephony protocols such as SIP and WebRTC is a plus.

- Ability to work independently and as part of a team in an agile development environment.

- Excellent problem-solving skills and attention to detail.

- Strong communication and collaboration skills.