Frontend Arts - Siebel Technical Developer

Description :

Key Responsibilities :

- Configure and customize Siebel CRM modules including Account & Contact Management, Assistant Agent Billing Care, Order Management, and EAI.

- Develop and maintain Siebel Scripting / Open UI customizations for business requirements.

- Work on Siebel Workforce Management, PRM / Dealer Management, Field Service, and BI Publisher Reports.

- Participate in Siebel CRM implementation, upgrade, and support activities.

- Collaborate with business and technical teams to deliver Siebel solutions aligned with telecom industry needs.

- Troubleshoot and resolve technical issues related to Siebel configurations and integrations.

- Support RODOD (Rate of Discount on Demand) Implementation (preferred).

Required Skills & Qualifications :

- 5 - 9 years of experience in Siebel CRM configuration and customization.

- Strong knowledge of Account & Contact Management and Assistant Agent Billing Care.

- Proficient in Siebel CRM Scripting / Open UI, Order Management, and EAI.

- Experience in Workforce Management, PRM / Dealer Management, Field Service, and BI

Publisher Reports.

- Exposure to Siebel Version 20.xxxx or above preferred.

- Telecom industry experience is mandatory.

- Good to have RODOD Implementation knowledge.

- Strong problem-solving, analytical, and communication skills.

Preferred :

- Ability to work independently as well as in a team-oriented environment.

- Experience with integration projects and large-scale Siebel deployments.