Forward Deployed Engineer III

Job Description :

Own the Client's Outcome :

- Embed with enterprise customers - on-site and remotely - to understand their supply chain operations, data estate, and what success actually looks like for their business.

- Scope and design technical solutions for messy, real-world logistics problems - with a clear line to measurable impact: cost per delivery, SLA performance, empty kilometres.

- Own the full deployment lifecycle: architecture through go-live through steady-state. You're accountable for the outcome, not just the code.

Build and Ship :

- Design, build, and maintain backend services in Node.js or Python that power routing, planning, and execution at enterprise scale.

- Build and own the integrations connecting Locus to client ERPs, TMS, WMS, and OMS platforms - these integrations are often the riskiest part of a deployment.

- Write production code that runs under real load. If it isn't in production, it hasn't shipped.

Be the Technical Interface with the Client :

- Run architecture reviews, lead integration workshops, and represent Locus in executive steering meetings. You need to be credible at every level of the client organisation.

- Bring field learnings back into the product and platform teams. Some of Locus's best features started as a client workaround.

- Push back when a client request would compromise platform integrity - and propose a better alternative.

Show Up On-Site :

- Travel to client sites - domestic and international, up to ~30% of the time - for kick-offs, integration sprints, go-lives, and post-live reviews.

- Build the kind of relationship where the client's ops lead calls you directly when something goes wrong at 2am, not a support ticket.

- Be comfortable wherever the work is: a warehouse floor, a logistics control tower, a C-suite boardroom.

Make the Next Deployment Easier :

- Document architecture decisions, integration patterns, and deployment playbooks - every engagement should make the next one faster.

- Work closely with Product, Customer Success, and Platform Engineering. Share what you're seeing in the field; don't wait to be asked.

- Mentor junior FDEs and raise the technical bar across the team.

Ideal Candidate :

- Must have 5+ years of backend engineering experience with hands-on coding in Node.js or Python, building production-grade systems

- Must have minimum 2+ years in client-facing / deployment-heavy roles, where they worked directly with enterprise customers

- Must have experience shipping and owning production systems end-to-end : From design - build - deployment - post-production support

- Strong in: Node.js or Python (must-have), Building scalable backend services

- Must have experience with: Enterprise integrations (APIs, third-party systems), Systems like ERP / TMS / WMS / OMS

- Hands-on with: Relational + NoSQL databases, Event streaming / queues (Kafka / RabbitMQ or similar)

- Experience with: Cloud platforms (AWS / GCP / Azure), Docker + Kubernetes (or containerised deployments)

Mandatory (Company) : Top Product companies / Startups / SaaS / platform companies