About the Role :

We are looking for a Senior Engineer to join our On-Device AI Platform team and work on deploying and scaling AI solutions across enterprise devices.

This is a hands-on, customer-facing technical role where you will work closely with enterprise IT teams, product, and engineering teams to solve complex deployment and infrastructure challenges.

What Youll Do :

- Lead deployment of AI solutions across large enterprise device fleets.

- Manage and configure Microsoft Intune and SCCM environments.

- Troubleshoot complex Windows, BIOS, firmware, driver, and hardware issues.

- Build automation and deployment frameworks using PowerShell.

- Design and manage enterprise device management policies.

- Work directly with enterprise customers and IT leadership.

- Support technical discovery, POCs, and pre-sales engagements.

- Handle technical escalations and ensure timely resolution.

- Create deployment playbooks, technical documentation, and best practices.

- Mentor engineers and provide technical guidance.

What Were Looking For :

- 5 to 10 years of experience in field engineering, enterprise deployment, endpoint management, or senior IT engineering.

- Strong hands-on experience with Microsoft Intune and SCCM mandatory.

- Strong knowledge of Windows enterprise environments.

- Hands-on experience with PowerShell scripting and automation.

- Strong understanding of BIOS, firmware, drivers, and PC hardware troubleshooting.

- Experience working directly with enterprise customers or IT leadership.

- Experience handling technical escalations and SLAs.