EY - SAP Delivery Manager - Commerce WCMS

Key Responsibilities :

- Manage & Lead end-to-end SAP project delivery, including planning, execution, and handover for SAP Commerce Implementations and Rollouts to Multiple markets

- Develop project plans, timelines, and staffing in alignment with business requirements and strategic objectives

- Ensure SAP Commerce projects are delivered on time, within scope, and within budget, while meeting quality standards

- Collaborate with client stakeholders, functional & technical teams, to understand business needs and translate them into requirements

- Manage expectations and communication with key stakeholders, ensuring alignment on project scope, timelines, and deliverables.

- Serve as the primary point of contact for project updates and escalations, maintaining transparency and effective communication throughout the project lifecycle.

- Lead and mentor project teams, ensuring that team members are aligned with project

objectives and are equipped to deliver high-quality results.

- Foster a positive team culture and provide ongoing support to ensure team members are

motivated and productive.

- Identify, track, and mitigate risks that may impact the successful delivery of SAP projects.

- Proactively manage project issues and take corrective actions to ensure minimal disruption to project timelines and deliverables.

- Continuously evaluate SAP delivery processes to identify areas for improvement, efficiency gains, and standardization.

- Implement best practices for project management, change management, and system optimization.

- Collaborate with business and IT teams to drive continuous improvement and optimization of SAP solutions post-implementation.

- Ensure SAP systems are effectively maintained, supported, and enhanced to meet changing business needs.

Qualifications :

- 15 - 20 years of extensive SAP Commerce Experience with a minimum of 5 years in delivery management role

- Extensive experience in SAP Commerce implementations (B2B, B2C, D2C)

- Strong hands-on experience with HMC, HAC, and Cockpits (CMS, WCMS, CS, import, admin).

- Expertise in integration with 3rd party and SAP applications.

- Proficiency in managing and handling Hybris impex content catalogs.

- Deep understanding and experience with Web Services (REST/SOAP).

- Proven experience working with Spring frameworks including Spring Core, Spring MVC, Spring Security, and Spring Integration.

- Solid experience in Java Enterprise Edition (JEE), including Java, Servlets, JSP, and JSTL.

- Strong communication and stakeholder management skills, with the ability to manage and negotiate with both business and technical teams.

- Experience working with Global Clients across geographies

- Proven track record of successful SAP project delivery (both on-time and on-budget).

- Excellent leadership, team management, and interpersonal skills.

- Strong analytical, problem-solving, and decision-making capabilities.

- Proficiency with SAP project management tools (MPP, ADO, etc).

What we look for :

- Ability to extend our reputation in the marketplace

- Passion for problem-solving and helping our clients with some of their most complex issues