EY - SAP Delivery Manager

At EY GDS - a member of the global integrated service delivery centre network by EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients.

At EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients. In MS we are also ambitious, seeking to more than double our success in the future.

Key Responsibilities :

- Develop project plans, timelines, and staffing in alignment with business requirements and strategic objectives

- Ensure SAP projects are delivered on time, within scope, and within budget, while meeting

quality standards

- Collaborate with client stakeholders, functional & technical teams, to understand business

needs and translate them into SAP requirements

- Manage expectations and communication with key stakeholders, ensuring alignment on

project scope, timelines, and deliverables.

- Serve as the primary point of contact for project updates and escalations, maintaining

transparency and effective communication throughout the project lifecycle.

- Lead and mentor SAP project teams, ensuring that team members are aligned with project

objectives and are equipped to deliver high-quality results.

- Foster a positive team culture and provide ongoing support to ensure team members are

motivated and productive.

- Identify, track, and mitigate risks that may impact the successful delivery of SAP projects.

- Proactively manage project issues and take corrective actions to ensure minimal disruption to

project timelines and deliverables.

- Continuously evaluate SAP delivery processes to identify areas for improvement, efficiency

gains, and standardization.

- Implement best practices for project management, change management, and system

optimization.

- Collaborate with business and IT teams to drive continuous improvement and optimization of

SAP solutions post-implementation.

- Ensure SAP systems are effectively maintained, supported, and enhanced to meet changing

business needs.

Qualifications :

Education : Bachelors degree in engineering. MBA is a plus.

- 15 - 20 years of extensive SAP Experience with a minimum of 5 years in delivery management role

- Extensive experience in SAP implementations, upgrades, and support (S/4HANA experience preferred).

- Strong understanding of SAP Processes such as R2R, P2P, OTC among others

- Experience working with Global Clients across geographies

- Proven track record of successful SAP project delivery (both on-time and on-budget).

- Excellent leadership, team management, and interpersonal skills.

- Strong analytical, problem-solving, and decision-making capabilities.

- Proficiency with SAP project management tools (MPP, ADO, etc)

- Strong communication and stakeholder management skills, with the ability to manage and

negotiate with both business and technical teams.

- PMP, SAP Project Management, or similar certifications are preferred.

What we look for :

- Ability to extend our reputation in the marketplace