Key Responsibilities :

- Manage end-to-end implementation of ERP solution including eProcurement, Accounts Payable, Inventory, Recipe, Retail Management and Capex.

- Oversee integration with diverse ERP/accounting back-office systems.

- Plan, monitor, and deliver multiple concurrent projects across geographies (US, CALA, EMEA).

- Develop and maintain detailed project plans, ensuring milestones, objectives, and deliverables are met.

- Identify, assess, and mitigate project risks and resolve issues proactively.

- Maintain clear and consistent communication with stakeholders, team members, and clients.

- Apply and enforce quality standards and project methodologies (Agile, Scrum, Waterfall, etc.).

- Regularly report project status, resource usage/capacity, and progress to the PMO and management.

- Collaborate effectively with cross-functional teams, including technical and business stakeholders.

Required Skills & Qualifications :

Technical and Project Management Skills :

- Minimum 3+ years of experience managing software/ERP implementation projects.

- Proficiency in project management tools (MS Project, Jira, Salesforce/Financial force, Smartsheet etc.) and methodologies (Scrum, Agile, Kanban, Waterfall).

- Strong ability to manage project lifecycles from initiation to closure.

- Expertise in creating schedules, resource estimations, and business metrics.

- Skilled in risk assessment, issue resolution, and requirement documentation.

- Familiarity with ERP solutions and system integrations.

- Familiarity with SQL databases, SFTP servers, and a foundational understanding of APIs for seamless software integrations is a plus.

Leadership and Communication Skills :

- Exceptional verbal and written communication skills; ability to present complex topics effectively.

- Proven leadership to motivate teams and manage conflict while building consensus.

- Strong interpersonal skills to establish professional relationships with clients and team members.

- Experience with cross-cultural and global project environments.

Analytical and Problem-Solving Skills :

- Demonstrated ability to analyze data, assess impacts, and develop actionable solutions.

- Ability to perform under pressure, handle tight deadlines, and prioritize effectively.

Business Acumen :

- Understanding of ERP technologies and their alignment with business objectives.

- Experience with change management and evaluating project impacts.

Additional Requirements :

- Education : Bachelor's degree in business/hospitality, Computer Science, Engineering, or related fields.

- Certifications : PMP, PRINCE2, or familiarity with PMI standards (preferred).

- Language Proficiency : Full professional fluency in English. Bilingual will be a plus.

Preferred Qualifications :

- Knowledge of PMBOK and advanced project management practices.

- Experience with eProcurement, Accounts Payable, Inventory, Recipe or Retail ERP solutions.

- Background in hospitality or related industry is a plus.