ERP Administrator

Key Responsibilities :

System Administration :

- Configure and maintain BlueCherry ERP modules including PLM, Sourcing, Inventory, Orders, and Financials.

- Conduct system performance monitoring, health checks, and job scheduling.

Support & Troubleshooting :

- Provide Tier 1/Tier 2 support for BlueCherry ERP-related issues.

- Troubleshoot ERP problems and coordinate resolutions with CGS vendor support and internal IT teams.

- Support cross-functional users across production, sourcing, sales operations, and finance.

Change Management & Training :

- Participate in ERP upgrades, patch testing, and deployment of new modules.

- Develop and maintain user documentation, SOPs, and provide training for end-users.

- Lead onboarding of new ERP users in coordination with department stakeholders.

Data Integrity & Reporting :

- Monitor data integration and exchange between PLM, WMS, EDI, and BI tools.

- Audit and reconcile master data: styles, SKUs, vendors, customers, and pricing.

- Collaborate with analysts to deliver ERP-driven reporting insights.

Required Skills :

- 3 - 5 years of experience in ERP administration, mandatory with BlueCherry ERP.

- In-depth knowledge of ERP functions: style/color/size matrix, inventory, order flows, and costing.

- Strong technical skills in SQL and Excel (including VLOOKUP, PivotTables).

- Working knowledge of FTP processes and EDI integrations.

- Experience providing ERP support across multiple departments and working with third-party vendors.

- Clear communication skills and a process-driven, detail-oriented mindset.

Preferred Skills :

- Domain experience in the apparel or consumer goods industry.

- Familiarity with tools in Komars ecosystem: Power BI, BeProduct PLM, Inspectorio, and ChatGPT integrations.

- Experience working in hybrid cloud/on-prem ERP environments.

- Comfortable managing cross-functional teams and vendor coordination.

Qualifications :

- Bachelors degree in Information Systems, Business, or a related technical field.

- 3 - 5+ years of experience in ERP systems administration with a focus on BlueCherry ERP.