Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.

Capitalising on India's strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Job Title: Modern Workplace Engineer - Zscaler with Intune

Location: Chennai - DLF IT Park/ Bangalore - Electronic City phase 2

Shift: UK SHift

Work Mode: Hybrid (3 days from Office)

We are seeking an experienced engineer to join the Modern Workplace Engineering team with a focus on the Zscaler platform. This is an opportunity to work in a fast-paced engineering team, designing modern endpoint solutions for a dynamic and varied business in line with best practises and security standards.

Key Responsibilities

- Design, implement, and support Zscaler solutions, primarily focusing on ZIA.

- Collaborating with team members and members of the business to design right sized solutions alongside Zero Trust Networking principles.

- Support the wider team on incident, problem and change management of Networking related activities.

- Troubleshoot network related issues on endpoint devices in line with OSI model.

- Apply agreed standards and tools to achieve well-engineered results, reviewing your own work and participating in peer reviews.

- Contribute to the optimisation of engineering processes, knowledge management, and continuous learning.

- Escalate and manage issues related to product design, feature set, and functionality to ensure delivery goals are met.

- Support and mentor less experienced colleagues within the team.

Essential Skills & Experience

- Minimum 5 years maintaining the Zscaler platform, with a focus on ZIA (Zscaler Internet Access)

- Solid understanding and hands-on experience with network concepts

- Experience in ZDX (Zscaler Digital Experience) and ZPA (Zscaler Private Access) highly desirable

- Excellent knowledge of TCP/IP, DNS, DHCP, routing, firewalls, and related concepts.

- Significant experience in endpoint engineering, configuration, or support within a SaaS or enterprise environment advantageous.

- Strong hands-on expertise with endpoint management solutions such as Intune or JamF highly desirable

- Knowledge of PowerShell scripting skills for automation and troubleshooting.

- Knowledge of risk-based security assessments and frameworks

- Excellent problem-solving, troubleshooting, and multitasking abilities.

- Effective communication and collaboration skills.

Desirable Skills

- Familiarity with Azure, AAD/AD, Windows 365, MS Defender, SCCM and licensing.

- Associated qualifications in Zscaler such as ZDTA, ZDTE, ZDXA

- Associated qualifications in wider endpoint management such as MD-102, AZ-104

- Background in Financial Services or Pensions.

Benefits:

Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:

- Business related certification expense reimbursement

- Comprehensive Medical Assurance coverage for dependents & Parents

- Free Cab transport for staff working in UK & US shift

- Accidental & Life cover 3 times of concerned CTC