Engineering Manager at MoEngage

Function : Software Engineering - Backend Development, Engineering Management

Tech Stack : API, FastAPI, PostgreSQL, Python, REST, SaaS, TypeScript, Cloud

Team Leadership and People Management :

- Be accountable for the performance and results of the team; lead, mentor, and grow a team of Software Engineers and Senior Software Engineers, conducting regular 1 : 1s, performance reviews, and career development conversations.

- Foster a psychologically safe, inclusive, and high-performance engineering culture.

- Actively recruit, hire, and onboard top engineering talent in partnership with People and Talent.

- Recognise individual strengths and match engineers to opportunities that accelerate their growth.

- Adapt team plans, sprint priorities, and resource allocation to address resource constraints, operational challenges, and shifting business requirements, with guidance from senior leadership.

Technical Delivery and Execution :

- Own end-to-end delivery of engineering commitments, ensuring the team ships releasable, high-quality software on schedule.

- Partner with Product Managers and Architects to refine requirements, scope epics, and prioritise the backlog.

- Remove blockers, manage dependencies, and maintain team velocity across sprint and release cycles.

- Ensure robust test automation, monitoring, and operational readiness for production and non-production environments.

- Drive debugging and resolution of application errors and performance issues with a sense of urgency and ownership.

Technical Strategy and Quality :

- Participate in and facilitate design reviews, architecture discussions, and code reviews to maintain standards and drive quality.

- Identify technical risks and opportunities early; escalate and communicate them transparently to stakeholders.

- Champion internal standards, principles-based design, and documentation practices across the team.

- Continuously evaluate new tools and technologies to improve developer productivity and product quality.

- Recommend changes to engineering practices, tooling policies, and sub-function procedures based on team learnings and operational feedback; present findings to senior leadership for review.

Cross-functional Collaboration :

- Serve as a primary engineering liaison for cross-team initiatives and stakeholder communications.

- Collaborate with peer Engineering Managers, Principal Engineers, and Architects across the global technology organisation.

- Translate complex technical concepts clearly for non-technical audiences, including business stakeholders.

Requirements :

- 12+ years of software engineering experience, including at least 4 years in an engineering leadership or management role.

- Hands-on proficiency with our core tech stack : Python, FastAPI, PostgreSQL, TypeScript, and REST API frameworks.

- Demonstrated experience managing engineers through the full software development lifecycle : design, development, testing, release, and operations.

- Strong background in SaaS application development, cloud environments, and open-source tooling.

- Experience with test automation strategies and tools aligned with continuous delivery practices.

Leadership and Communication :

- Proven ability to lead with empathy while maintaining high standards for quality and accountability.

- Exceptional communication skills with the ability to distil complex technical problems for diverse audiences.

- Track record of facilitating constructive technical debates, aligning teams, and driving decisions forward.

- Ability to work effectively in a globally distributed, remote-first engineering organisation.

- Experience implementing and improving engineering processes, coding standards, and documentation practices.

- Ability to make decisions guided by policies, procedures, and business plans; escalate complex or high-impact matters to senior leadership for guidance and alignment.