About the Role :

We are building a dedicated practice for Proofpoint implementations as an official Proofpoint Service Partner. We are looking for skilled engineers with experience in email security platforms who can be trained to deliver high-quality Proofpoint deployments, configurations, and support for our global clients.

This is a great opportunity to work on enterprise-grade cybersecurity products and become an early member of a fast-growing security practice.

Key Responsibilities :

- Assist in the deployment and configuration of Proofpoint solutions (e.g., Email Protection, TAP, DLP, Security Awareness, etc.)

- Work closely with clients to understand security needs, design appropriate configurations, and ensure successful implementations

- Troubleshoot and resolve issues related to email flow, phishing, malware, encryption, and policy enforcement

- Work with internal teams and Proofpoint support to escalate and resolve complex problems

- Maintain documentation and support handover materials for clients

- Participate in training programs and certifications to gain Proofpoint expertise

Required Skills & Experience :

- Minimum 4 years of hands-on experience with email security or cybersecurity solutions Prior experience with any of the following tools:

- Mimecast, Cisco Secure Email (IronPort), Microsoft Defender for Office 365, Symantec /Broadcom, Barracuda, Trend Micro, Fortinet, etc.

- Understanding of email protocols: SMTP, SPF, DKIM, DMARC

- Strong understanding of networking concepts

- Familiarity with email routing, filtering, and encryption

- Strong troubleshooting and problem-solving skills

- Experience with Microsoft 365 or Google Workspace environments

- Excellent communication and client-facing skills

Preferred (but not mandatory) :

- Exposure to Proofpoint solutions (e.g., admin console, policy configuration, TAP, DLP)

- Knowledge of cyber threat vectors, phishing techniques, and remediation

- Experience working with SIEM or SOAR platforms (e.g., Splunk, QRadar)

Core Skill Sets to Request :

1. Email Security Gateways :

- Experience with Proofpoint, Forcepoint, Mimecast, Cisco Secure Email (IronPort), Microsoft Defender for Office 365, Barracuda, etc.

- Hands-on with spam filtering, encryption, email routing, policy configuration.

2. DLP (Data Loss Prevention) :

- Experience with Forcepoint DLP, Symantec DLP, Microsoft Purview DLP, or Proofpoint DLP.

- Should understand policy creation, incident response, fingerprinting, EDM/IDM, tuning false positives.

3. DNS & Email Authentication Protocols :

- Familiarity with SPF, DKIM, DMARC, and how they are configured and validated.

- Knowledge of tools like MXToolbox, Valimail, or native DNS checks.

4. Cloud & Collaboration Security :

- Experience securing Microsoft 365 or Google Workspace environments.

- Understanding of Zero Trust, cloud security stacks (Zscaler, Cloudflare, Palo Alto Prisma, etc.).

5. General Cybersecurity Competencies :

- Strong troubleshooting of SMTP, TLS, and DNS issues.

- Knowledge of phishing defense, BEC (Business Email Compromise) scenarios, and malware filtering.

- Familiarity with incident response workflows and client communications