Description :

Role Summary

We are seeking an exceptionally seasoned and highly skilled Senior Program Business Analyst (BA 4) to drive the successful delivery of complex, enterprise-level programs.

This role requires a hybrid BA/Program Coordination capability, leveraging extensive experience in both Business Analysis and Project/Program Management to bridge the gap between executive stakeholders, business units, and technology teams.

The ideal candidate will have a proven track record in a matrix management environment, leading cross-functional teams to align strategy, scope, and execution across multiple simultaneous project streams.

Key Responsibilities :

Program Leadership & Coordination

- Serve as the Lead Business Analyst across large-scale modernization or transformation programs, managing activities that span multiple project workstreams.

- Demonstrate strong matrix management experience by effectively leading, coordinating, and providing direction to teams across business, technology (development), and quality assurance (testing) functions.

- Utilize strong organizational and project management skills to manage multiple project activities simultaneously within the broader program.

- Coordinate all project activities and provide expertise throughout the design, development, and implementation phases of the program lifecycle.

Scope, Requirements, and Quality Management

- Maintain ownership of scope & requirements management across the program, ensuring clear traceability to strategic objectives.

- Facilitate comprehensive requirements gathering sessions, workshops, and documentation for complex features and process changes.

- Define and govern quality management and test management approaches and processes at the program level.

- Collaborate extensively with Subject Matter Experts (SMEs), business stakeholders, and program leadership to define business needs and validate solutions.

Program Governance & Change Control

- Be the central coordinator for all program change requests (CRs), including facilitating briefings, managing approvals, and prioritizing changes.

- Manage program scope change and enhancement scheduling meticulously, ensuring minimal disruption to planned delivery while maximizing value.

- Proactively monitor and facilitate tasks execution status for each project area, escalating risk areas and impediments to program leadership as needed.

- Drive program-level decision-making and obtain necessary approvals from key stakeholders.

Required Qualifications & Experience :

- 10+ years of progressive experience in Business Analysis, with at least five (5) years or more operating in a Senior or Lead Business Analyst capacity.

- Five (5) years or more of experience, including matrix management experience leading business, technology, and testing teams in a large organizational setting.

- Five (5) years or more dedicated experience in formal scope & requirements management, quality management, and test management approaches and processes.

- Extensive, hands-on experience with both Agile (e.g., Scrum, SAFe) and Waterfall project management and delivery methodologies.

- Five (5) years or more of hands-on experience using various project management tools, test tracking tools, and change management tools, with a strong preference for Azure DevOps