Durapid Technologies - ServiceNow Tester - Functional/System Testing

Description :

Key Responsibilities :

ServiceNow Quality Assurance :

- Create and maintain test cases/ scripts for manual and automated testing.

- Create, maintain, evolve the test concept of the team.

- Perform Functional, System Integration, Regression, Performance tests.

- Design and develop automated tests in the ServiceNow Automated Test Framework (ATF) application.

- Document, troubleshoot, clearly communicate and follow-up on all issues/defects/findings that are encountered during the performance and execution of manual and automated testing.

- Collaborate and work closely with developers and Product Owners to design specific testing strategies for the features being developed and automate them.

- Collaborate with other teams to design common testing strategies and consult/support them for UAT/ End-to-End tests.

- Following the idea of "Communities of Practice".

- Provide ideas to improve testing and ensure high quality of software artifacts.

- Collaborate with the whole agile team, coach, provide guidance and assist to upskill the colleagues for a cross-functional and agile way of working.

- Participate in agile ceremonies, assessing and estimating requirements.

Qualifications :

- 3+ years experience of manual and automated testing in ServiceNow.

- Experience working in an agile software development and software quality assurance environment.

- Experience in modern engineering practices, e.g DevOps, CI/CD, automation, APIs.

- One or more ServiceNow certification(s) such as Certified System Administrator (CSA),.Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).

- Excellent problem-solving and communication skills.

- Eagerness for self-development, strive for quality, problem solving skills, reliable and thorough personality and a good sense of humor.

- Ability to work in a fast-paced, dynamic environment.

Optionally :

- ISTQB Certified Tester.

- Knowledge of telecom-specific service delivery practices and processes.

- Experience with the Telemanagement Forum (TMF) Open APIs.

Skills: servicenow,quality assurance,testing,automated testing.