- Primary POC (point of contact) for support, solutioning, enhancements in & around SAP HCM, SuccessFactors (SF), Enterprise Portal (EP ESS / MSS) and other applications in HR domain.

- Leads enhancement & project team related to above associated business processes.

- May have to look into related applications like biometric, L&D applications (Moodle, others), etc. too.

- Drive & manages maintenance & support, enhancements & projects effectively towards completion in time, meeting SLAs.

- Plan implementations with least calculated risks with mitigation /rollback /alternative plans.

- Design, customize, configure and testing of applications.

- Proactively identify and propose business process and/or system enhancements.

- Continually review the SAP modules and identify areas for improvement.

- Work with clients to implement changes that improve their business processes.

- Work self-directed and independently; may act as subject matter mentor to more junior members.

- Drive & manages enhancements & projects effectively towards completion in time, meeting SLAs.

- Plan implementations with least calculated risks with mitigation /rollback /alternative plans.

- Manages resources (external & internal) and partners in accordance with project schedule.

- Use them judiciously & effectively, ensuring high productivity.

- Apprising all stakeholders especially reporting head regularly & escalating (if necessary).

- Maintains all proper documents related to project in accepted formats as per known standards.

- Handing over of the enhancement /project to support team with KT.

- Training team and end users.

- Effective testing of changes.

- Leads testing efforts.

- Does business process study with the help of a business team.

- Reviews and edits requirements, specifications, business processes and recommendations related to

proposed solution.

- Draft RFP and RFQs, evaluate partners & various solutions offerings from vendors.

- Ensures issues are identified, tracked, reported on and resolved in a timely manner during testing.

- Able to manage teams effectively and with better productivity.

- SAP HCM, SuccessFactors (SF), Enterprise Portal (EP ESS / MSS) Configuration & process knowledge.

- Min 1 end to end implementation of SAP HCM, SuccessFactors (SF), Enterprise Portal (EP ESS / MSS).

- Knowledge of HR processes from hire to retire and contract workforce, biometric applications, learning management systems, talent acquisition, onboarding, performance mgmt., claims & expenses, income tax and statutory obligations, accounts payable applications.

- Sound knowledge of business processes & best practices around hire to retire of own and contract workforce, talent acquisition, learning management systems.

- Knowledge of S/4, SDLC, ISO /CMM, ITIL, software testing certifications /knowledge, project management shall be an added advantage.

- People management, lead & mentored team of min 5-10 members.

- Candidate should be open to work in new dimension areas like integration through CPI, BTP, etc. with digital stack of business processes, explore /evaluate new dimension modules of SAP or other application-leaders in HR domain.