Dmart - IT Infrastructure Lead - Datacenter

Job Summary :

IT Infrastructure Lead will oversee and manage the design, implementation, and optimization of our IT infrastructure. This role involves driving automation initiatives, ensuring system reliability, and leading a team to support and maintain scalable IT infrastructure solutions. The IT Infrastructure Lead will lead a team responsible for maintaining and troubleshooting infrastructure components, implementing best practices.Experience in managing large-scale infrastructure, driving cross-functional collaboration, and applying industry-leading methodologies are essential.

Key Responsibilities :

Infrastructure Management :

- Proficiency in dynamic routing protocols like OSPF (Open Shortest Path First) and BGP (Border Gateway Protocol). Additionally, familiarity with Layer 2 and Layer 3 switching, technologies such as Spanning Tree Protocol (STP), VTP (VLAN Trunking Protocol),

- Ability to design wireless networks (Wi-Fi 5 (802.11ac) and Wi-Fi 6 (802.11ax) to ensure optimal coverage and performance, including the deployment of WLAN controllers, access points, and the use of heat maps to troubleshoot and optimize wireless.

- Proficiency in hybrid cloud networking, managing secure connections between on-premise infrastructure and cloud services (AWS, Azure, Google Cloud),

- Manage physical and virtual server environments (Windows/Linux, VMware, Hyper-V, Citrix farm), SAN fabric and Dell/HPE storage devices (snapshots ,data replication, RAID groups etc)

- Ensure high availability, backup solutions (Commvault , Dell data domain) , disaster recovery (RPO/RTO), and business continuity strategies are effective and tested.

- Plan and manage infrastructure projects, including upgrades, migrations, and new implementations.

- The IT Infrastructure Lead will be responsible for overseeing the remediation of vulnerabilities identified through Vulnerability Assessment and Penetration Testing (VAPT) coordinating with relevant teams in a timely and effective manner.

- Should have knowledge in deploying, managing, and scaling containerized applications within Kubernetes environments, including cluster management and integration with CI/CD pipelines to streamline application delivery while ensuring high availability and optimal performance of containerized workloads.

Operational Excellence :

- Drive infrastructure automation using tools like Terraform, Ansible, or equivalent to enhance system/network team productivity and minimize recurring failure tickets.

- Manage IT asset lifecycle and vendor relationships (hardware, licensing).

Leadership :

- Serve as a subject matter expert for technology architecture and best practices.

- Drive Proof of Concepts (PoCs) for new infrastructure technologies, tools, and platforms from evaluation to pilot implementation to support innovation and continuous improvement.

Collaboration & Communication :

- Collaborate with other IT teams and business units to understand needs and deliver appropriate solutions.

- Provide clear reporting to senior leadership on infrastructure health and initiatives.

- Lead incident response for major infrastructure issues and ensure root cause analysis is conducted.

Qualifications :

Education and Experience :

- Minimum of 15+ years of experience in IT administration, with a focus on Network, systems,storage, backup, and datacenter management.

Technical Skills :

- Proficiency in Windows and Linux operating systems.

- Experience with virtualization technologies such as VMware, Hyper-V, or similar.

- Strong knowledge of storage technologies (SAN, NAS) and backup solutions.

- Familiarity with networking concepts, including TCP/IP, DNS, DHCP, and VLANs.

- Understanding of datacenter infrastructure, including power, cooling, and security.