Dixit Infotech Services - Operations Manager - Windows Server

Description :

Roles & Responsibilities :

- Monitor and configure internal systems to ensure high availability and optimal performance.

- Provide troubleshooting support and diagnose technical issues related to systems, servers, and networks.

- Supervise and guide operations team members while ensuring smooth day-to-day IT operations.

- Identify system upgrade needs and implement updates to the network infrastructure when required.

- Research, recommend, and install firewalls, servers, and other network/security devices.

- Set up new user accounts, provide access rights, and help mentor new users on system usage.

- Continuously monitor performance of servers, hardware, and software, ensuring they operate efficiently.

- Manage end-to-end deployment and integration of new applications across the organization.

- Maintain detailed, accurate, and updated technical documentation.

- Ensure compliance with IT policies, security standards, and operational best practices.

- Assist in problem resolution by identifying root causes and recommending long-term fixes.

- Work with LAN/WAN networks, switches, and other networking equipment to support infrastructure reliability.

- Support deployment of servers, devices, firewalls, and other infrastructure components.

- Manage and monitor O365, DLP (Data Loss Prevention), and EMS (Enterprise Mobility + Security) environments.

- Oversee and maintain IT asset management processes and ensure accurate inventory tracking.

Required Skills :

- Strong hands-on experience with Windows Server, LAN/WAN networks, and network switches.

- Solid understanding of firewalls, server installation, system configuration, and infrastructure upgrades.

- Experience with O365, DLP solutions, and EMS environments.

- Excellent leadership abilities with experience supervising or mentoring small teams.

- Strong communication skills with the ability to convey technical concepts in simple, clear language.

- Excellent analytical and problem-solving skills with a root-causeanalysis approach.

- Experience integrating and deploying new applications in enterprise environments.

- Proficiency in maintaining and organizing technical documentation.

- Expertise in IT asset management practices