Dixit Infotech Services - L2 Network Support Engineer

Description :

- Troubleshoot and resolve incidents related to routing, switching, VPN, MPLS, and network security.

- Manage and support Juniper and Cisco network devices including configuration, maintenance, and performance optimization.

- Monitor network performance, analyze logs, and identify areas for improvement or potential issues.

- Work closely with L3 engineers and cross-functional teams to escalate and resolve advanced network problems.

- Implement standard network practices, security policies, and change management procedures.

- Support VLAN, VTP, STP, OSPF, BGP, EIGRP, and other routing protocols.

- Maintain documentation of network diagrams, configurations, and troubleshooting workflows.

- Participate in scheduled maintenance windows and support on-call rotation as required.

- Ensure network availability, reliability, and security across enterprise environments.

Required Skills :

- Bring a minimum of 5 years of experience in network support with strong exposure to Juniper and Cisco technologies.

- Possess hands-on expertise in routing and switching protocols including OSPF, BGP, EIGRP, STP, VTP, and MPLS.

- Demonstrate strong troubleshooting skills in LAN, WAN, TCP/IP, VPNs, and network performance issues.

- Have experience working with Juniper firewalls, Cisco routers, and L2/L3 switches.

- Show proficiency in network administration, configuration management, and security best practices.

- Hold relevant certifications such as Juniper Certification (JNCIA/JNCIS), CCNA, or CCNP (preferred).

- Display strong communication skills and the ability to work effectively in fast-paced, customer-focused environments