Dixit Infotech Services - L1 System Engineer - Windows System Administration

Description :

Role and Responsibilities :

- Provide Level 1 technical support for hardware, operating systems, networks, and applications.

- Perform Windows and Linux system administration tasks.

- Support Active Directory user management, group policies, and access control.

- Assist in network engineering tasks including DNS, CDN, and basic networking.

- Handle desktop support activities including installations, configurations, and issue resolution.

- Work with databases such as MS SQL, PL/SQL, and assist with basic database-related issues.

- Support cloud infrastructure components on Microsoft Azure.

- Perform Unix/Linux shell scripting for routine automation and maintenance tasks.

- Collaborate with L2/L3 teams for issue escalation and resolution.

- Document incidents, configurations, and standard operating procedures (SOPs).

- Ensure system availability, performance, and security compliance.

Required Skills & Technical Expertise :

- Hands-on experience with Windows System Administration and Linux/Unix environments.

- Knowledge of Active Directory, user/group management, and access controls.

- Basic understanding of networking concepts (DNS, CDN, TCP/IP).

- Experience in desktop support and end-user troubleshooting.

- Familiarity with Microsoft Azure cloud services.

- Basic exposure to databases such as MS SQL and PL/SQL.

- Knowledge of Unix shell scripting for automation.

- Exposure to Python, Java, Spring Boot, HTML is a plus