Principal Software Engineer

Job Family : Software Engineer

Summary :

"We Power the Magic!" That's our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Disneyland Ticketing Technology organization within Technology & Digital for Disney Experiences. The Principal Software Engineer will report to the Sr. Manager of Disneyland Ticketing Technology.

Responsibilities :

- Own the analysis, design, delivery, and modifications of software improvements and/or new products used in local, networked, cloud-based, or Internet-related computer programs

- Lead projects that may be used in commercial and end-user applications or focus on software and tools supporting infrastructure and technology platforms

- Work typically involves large or highly sophisticated software programs and systems

- Possess expertise in current programming languages and technologies, with strong skills in writing code and programming tasks

- Initiate the testing and debugging of applications, using conceptual and innovative thinking to drive sophisticated, highly scalable solutions throughout the organization

- Contribute to the conception, design, development, testing, and implementation of software components, fixes, improvements, and/or new systems and applications

- Exercise full autonomy to interact with users across diverse teams and levels to define system requirements and/or necessary modifications

- Lead and influence the direction and prioritization of the design and development of highly scalable software systems and applications

- Engage in the estimation and planning of highly sophisticated scalable projects and their budget allocations

- Continuously monitor and evaluate emerging technologies within your area of expertise to drive informed decision-making and recommendations

- Drive evaluation, adoption, and implementation of generative AI platforms/solutions to increase productivity in software delivery

- Provide strategic thinking to develop roadmaps and long-term strategies in the ticketing/entitlement space

- Partner with Enterprise Architecture and Solution Engineering to guide architecture, roadmaps, and software delivery

- Provide design and debugging assistance to development teams and help them in troubleshooting issues

- Design best practices used in the development, maintenance, and administration of systems, including software platform and configuration updates across multiple business units

- Work with key software vendors to provide requirements (functional and non-functional) and influence their solutions to ensure that the requirements will be met

Technologies we use :

- Java, Node JS, the Spring Framework

- Services/MicroServices Architecture, .NET, C#, cloud experience (AWS)

- Python, Relational Database Skills (MS SQL, AuroraDB)

- Non-SQL (e.g. MongoDB), Docker, Kubernetes, monitoring/logging tools (e.g. Splunk, Grafana, AppDynamics)

- Consul/Vault, mobile development, hybrid or mobile hybrid experience

Required Qualifications :

- Minimum 10 years of related work experience

- Excellent communication and leadership abilities, to ensure effective growth and development of team

- Confident and professional speaking and presentation abilities among groups, higher-level leadership, and in virtual environments

- A visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavors

- An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging

- Authority in Java development, Services/MicroServices Architecture, Relational Database Skills (MS SQL, AuroraDB), monitoring/logging tools (e.g. Splunk, Grafana, AppDynamics), and Cloud platforms (e.g. AWS), demonstrating deep expertise and knowledge in the field

- Experience leveraging generative AI technologies to increase productivity and enhance quality of software delivery

- Ability to lead multiple projects at a time and tackle sophisticated technical and operational challenges in an agile environment

- Experience documenting designs using appropriate diagrams and tools

- Demonstrated mentorship mentality, looking for opportunities to mentor and lead in the context of large-scope projects and initiatives across multiple teams

Preferred Qualifications :

- Domain expertise in Ticketing/Entitlement Management systems

- Experience working in a hospitality or travel industry

- Advanced knowledge of systems applications and hardware, server architecture, operating platforms, NAS/SAN technologies, and internet and web applications.

- Experience/familiarity with Node JS, Python, Non-SQL (e.g. MongoDB), Docker, Kubernetes, Consul/Vault, Flutter, mobile development, hybrid or mobile hybrid experience

Required Education :

Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Preferred Education :

Master's degree in Computer Science, Information Technology, or related field

About The Walt Disney Company :

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments : media networks, parks and resorts, studio entertainment, consumer products, and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating special stories and experiences for every member of the family. Disney's stories, characters, and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally loved.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Disney cultivates a business culture where ideas and decisions from all people help us grow, innovate, create the best stories, and be relevant in a constantly evolving world.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.