Director/Product Specialist - Cyber Security & Customer Experience Platform
Posted on: 12/09/2025
Job Description
Director Product Specialist - Cybersecurity & Customer Experience Platforms
Location : Bangalore / Hybrid
Experience : 20 - 27 years
Employment Type : Full-time
About the Role :
We are seeking an experienced Product Specialist with a strong background in Cybersecurity and proven expertise across Customer Experience (CX) platforms. The ideal candidate will bring a mix of product knowledge, technical expertise, and collaboration skills to work across Sales, Development, and Product Management teams.
This role is well-suited for professionals passionate about leveraging AI/ML to enhance marketing and CX products in innovative ways.
Key Responsibilities :
- Apply in-depth technical knowledge of CX platforms such as Pega, Adobe Marketing, Salesforce Marketing Cloud, Hubspot (or similar).
- Collaborate with Sales, Development, and Product Management teams to deliver customer-centric solutions.
- Utilize Product Management tools like Aha (or similar) for roadmap planning and execution.
- Drive product innovation by integrating AI/ML capabilities into marketing and CX solutions.
- Contribute to go-to-market strategies, technical evaluations, and solution positioning.
Required Qualifications :
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Proven experience with Cybersecurity platforms and practices.
- Strong product and technical knowledge of CX/Marketing platforms (Pega, Adobe, Salesforce Marketing Cloud, Hubspot).
- Demonstrated experience working cross-functionally with Sales and Engineering/Development teams.
- Ability to align business requirements with technical solutions.
Preferred Skills :
- Product Management experience with exposure to full product lifecycle.
- Familiarity with Aha or other product management/roadmapping tools.
- Experience in infusing AI/ML into marketing or customer-facing products.
- Strong problem-solving skills with the ability to communicate effectively across stakeholders.
Why Join Us?
- Opportunity to work on cutting-edge Cybersecurity & CX solutions.
- Collaborative culture with cross-functional exposure.
- Chance to innovate with AI/ML in a high-impact domain.
- Growth opportunities in a global, fast-paced environment.
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Posted By
158
Posted in
Product Management
Functional Area
Product Management
Job Code
1545258
