Digile - Siebel Developer - Order Management System

Key Responsibilities :

- Design, configure, and support Siebel Order Management (OM) modules including Quote, Order Capture, Pricing, and Product Configuration.

- Implement and support Fulfillment processes, including order validation, orchestration, shipment tracking, and provisioning.

- Collaborate with business stakeholders to understand order lifecycle and fulfilment process requirements.

- Develop technical solutions to automate order flows and reduce order fallout.

- Handle complex product catalogs, pricing rules, and bundling logic.

- Integrate Siebel OM with external systems (e.g., ERP, Billing, Inventory, Logistics).

- Monitor and improve system performance and data integrity.

- Participate in regression testing and deployment activities for Siebel enhancements.

- Maintain documentation and provide production support for order and fulfillment tracks.

Required Skills and Experience :

- 5+ years of experience working with Siebel CRM, with a strong focus on Order Management and Fulfillment.

- Deep understanding of Siebel Data Model, Business Components, Workflows, and EAI.

- Hands-on expertise in Siebel Product Administration, Pricing Engine, and Product Configuration.

- Experience with Integration Objects, Web Services, and EAI for interfacing with downstream systems.

- Good exposure to Order Lifecycle Management, provisioning, and exception handling.

- Experience with Siebel Tools, Configuration, and Scripting (eScript, BS).