Digile - Salesforce CPQ Developer

Salesforce CPQ Developer

Key Responsibilities :

- Provide day-to-day support for Salesforce CPQ, resolving incidents, service requests, and user-reported issues within SLAs.

- Troubleshoot and resolve CPQ-related configuration, pricing, quoting, and approval workflow issues.

- Maintain and update product catalog, price books, discount schedules, and approval rules.

- Assist with testing and deployment of minor configuration changes or enhancements.

- Collaborate with business users to gather requirements for small fixes or optimizations.

- Monitor and maintain data integrity across CPQ and related objects.

- Work closely with Salesforce Admins, Developers, and Business Analysts for escalations.

- Create and update support documentation, FAQs, and training materials for end users.

Required Skills & Qualifications :

- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).

- 6 years of experience working with Salesforce CPQ in a support or admin role.

- Proficiency in CPQ objects, pricing methods, discounting, product rules, and quote templates.

- Hands-on experience with Salesforce configuration (validation rules, workflows, process builder, flows).

- Strong troubleshooting skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently under minimal supervision.

Preferred Skills :

- Salesforce CPQ Specialist certification.

- Experience with Salesforce Sales Cloud.

- Basic understanding of Apex, SOQL, and data migration tools (Data Loader, Workbench).

- Exposure to Agile support methodology.