DigiHelic Solutions - ServiceNow GRC Developer/Engineer

Key Responsibilities :

- Design, configure, and implement ServiceNow GRC modules :

a. Policy and Compliance Management

b. Risk Management

c. Audit Management

d. Vendor Risk Management (optional)

- Translate business requirements into ServiceNow GRC solutions.

- Create GRC profiles, indicators, controls, risk frameworks, and workflows.

- Customize assessments, surveys, risk scoring models, and dashboards.

- Integrate GRC with other ServiceNow modules (e.g., CMDB, Security Incident, IRM).

- Support continuous improvement efforts for risk and compliance processes.

- Ensure the system aligns with regulatory requirements and industry standards (e.g., ISO 27001, NIST, GDPR).

- Prepare and maintain documentation related to solution design and implementation.

- Participate in system upgrades, patching, and testing GRC functionality.

- Work collaboratively with technical teams and business stakeholders to resolve issues and improve the GRC platform.

Required Skills & Experience :

- Strong understanding of governance, risk, compliance, and audit frameworks.

- Experience in :

- Building and customizing GRC-related applications.

- Creating risk and control frameworks, entity types, and scoping rules.

- Managing indicators, attestations, and audits.

- Familiar with platform components : ACLs, Business Rules, Script Includes, UI Policies, Notifications.

- Knowledge of JavaScript, Glide scripting, and REST/SOAP APIs.

- Understanding of ITIL processes and how they integrate with GRC.