DevOps Engineer - Observability Services

Description :

Key Responsibilities :

Grafana & Observability :

- Design and implement visually compelling and data-rich Grafana dashboards for Observability.

- Integrate Grafana Cloud with data sources such as Prometheus, Loki, ServiceNow, PagerDuty, Snowflake, AWS

- Integrate telemetry data sources such as Tomcat, Liberty, Ping, Linux, Windows, and databases (Oracle, PostGres) and REST API.

- Create alerting mechanisms for SLA breaches, latency spikes and transaction anomalies.

- Develop custom panels and alerts to monitor infrastructure, applications, and business metrics.

- Collaborate with stakeholders to understand monitoring needs and translate them to define KPIs and visualization needs.

- Optimize dashboard performance and usability across teams.

- Implement and manage OpenTelemetry instrumentation across services to collect distributed traces, metrics, and logs.

- Integrate OpenTelemetry data pipelines with Grafana and other observability platforms.

- Develop and maintain OpenTelemetry collectors and exporters for various environments.

- Develop and implement monitoring solutions for applications and infrastructure to ensure high availability and performance.

- Collaborate with development, operations, and other IT teams to ensure monitoring solutions are integrated and aligned with business needs.

DevOps & Automation :

- Architect, design and maintain CI/CD pipelines using tools such as Jenkins, Bitbucket, and Nexus.

- Implement Infrastructure as Code (IaC) using Terraform and Ansible.

- Automate deployment, scaling, and monitoring of both cloud-native and on-premises environments.

- Ensure system reliability, scalability, and security through automated processes.

- Collaborate with development and operations teams to streamline workflows and reduce manual intervention.

SME Responsibilities :

- Act as a technical advisor on automation and observability best practices.

- Lead initiatives to improve system performance, reliability, and developer productivity.

- Conduct training sessions and create documentation for internal teams.

- Stay current with industry trends and emerging technologies in DevOps and observability.

- Advocate for and guide the adoption of OpenTelemetry standards and practices across engineering teams.

- Optimize monitoring processes and tools to enhance efficiency and effectiveness.

Required Qualifications :

- Bachelors degree in Computer Science, Engineering, or related field (or equivalent experience).

- 5+ years of experience in DevOps, SRE, or infrastructure automation roles.

- 3+ years of hands-on experience with Grafana and dashboard development.

- Strong proficiency in scripting languages (Python, Bash, Go).

- Experience with monitoring tools (Grafana Cloud, Prometheus, Loki, Dynatrace, Splunk, etc.).

- Deep understanding of CI/CD, and cloud platforms (AWS and Azure).

- Expertise in Kubernetes, Docker, and container orchestration.

- Familiarity with security and compliance in automated environments.

- Hands-on experience with OpenTelemetry instrumentation and data collection.

Preferred Qualifications :

- Grafana certification or equivalent experience.

- Experience with custom Grafana plugins or panel development.

- Knowledge of business intelligence tools and data visualization principles.

- Contributions to open-source DevOps or observability projects.

- Strong communication and stakeholder management skills.

- Experience with OpenTelemetry Collector configuration and integration.

- Familiarity with distributed tracing concepts.