Job Title : Devops Engineer (Senior Application Support Engineer (Billing Applications))

Skills : IBM Informix 4GL, Java, Jasper, C#, VB.NET, Shell Scripting, Troubleshooting, Billing Applications

Experience Required : 6+ Years

Location : Remote

Notice Period : Immediate to 15 Days Preferred

Job Description :

We are looking for a Senior Application Support Engineer with strong expertise in supporting and developing enterprise-grade billing applications. The role involves development, maintenance, and support of applications such as IAS, IBS+, IBBR, and IBPS written in IBM Informix 4GL, Java, Jasper, C#, and VB.NET. The candidate must be able to work on ServiceNow tickets, handle troubleshooting, and ensure smooth execution of build and run activities.

This role may also require 12-hour standby shifts during weekends or 8-hour shifts aligned to EU hours.

Key Responsibilities :

- Develop, maintain, and support IAS, IBS+, IBBR, and IBPS billing applications.

- Work on ServiceNow tickets incident, request, and change management.

- Troubleshoot and resolve application issues in a timely manner.

- Write and optimize code in IBM Informix 4GL, Java, C#, VB.NET, and Shell scripting.

- Ensure smooth execution of build and run activities.

- Provide support for billing-related processes and systems.

- Participate in on-call standby support on weekends or EU business hours as required.

Must-Have Skills :

- Strong coding ability in IBM Informix 4GL, Java, C#, VB.NET, Shell scripting.

- Experience in troubleshooting Informix errors.

- Prior experience in billing applications and strong understanding of billing workflows.

- Hands-on experience in supporting enterprise-scale applications.

- Ability to work in rotational shifts (including EU time zone coverage).

Qualification & Certification :

- Bachelors degree in Computer Science, IT, or related field.

- Any certification in Java, Informix, or related technologies would be a plus.