Desktop Support Engineer

Job Description:

- Installing, , maintaining and troubleshooting end user workstations.

- hardware and software, troubleshooting of mobile devices.

- maintaining communication with customers and technical teams.

- Handling other desktop related issues.

- Should have experience in Hardware & Networking, Outlook configuration.

- Should be very good at communications.

- O365 and MS Outlook Configuration.

- Must have good exposure on PC, Laptop, Printer, and Scanner Installation & Troubleshooting.

- Installing & Configuring Windows 8/10 Operating Systems.

- Extend computer support for systems' software and hardware.

- Interact with staff via remote or direct on desktop problems.

- Basic knowledge to diagnose problems.

- Guide users with simple, step-by-step instructions.