Delivery Manager - Generative AI

Job Title : Lead GenAI Delivery.

Grade : 3A.

Experience : 8-12 years.

Location : Gurgaon / Noida / Pune / Bangalore.

Openings : 1.

Overview :

We are seeking an experienced Associate Director to lead the delivery and execution of cutting-edge Generative AI (GenAI) programs for key insurance clients.

This role demands a seasoned professional who can manage cross-functional pods, ensure high-quality project delivery, and align GenAI solutions with business goals.

Responsibilities :

- Own end-to-end delivery of GenAI projects across multiple client engagements.

- Define and track project KPIs, milestones, and business value metrics.

- Lead cross-functional pods including engineers, product managers, and QA.

- Serve as the primary point of contact for client and internal stakeholder communications.

- Ensure compliance with AI governance practices and drive reusability of platform tools.

- Identify project risks and proactively resolve blockers.

- Maintain delivery documentation and provide regular status updates.

Tech Stack :

- GenAI Platforms: OpenAI, Azure OpenAI (implied).

- Project Management Tools: Jira, Confluence.

- Cloud Platforms: AWS / Azure / GCP.

- Agile Methodologies: Scrum, Kanban.

- Tracking & Monitoring: KPI dashboards.

Requirements :

- Experience in leading AI/ML/GenAI delivery teams.

- Strong communication, governance, and client relationship skills.

- Familiarity with the insurance industry is a plus.