Role Overview:

We are seeking an experienced and technically strong QA Lead (Manual & Automation) with 4+ years of hands-on experience to join our engineering team.

You will play a critical role in driving our quality assurance strategy, architecting scalable test automation frameworks, and executing high-impact manual exploratory testing.

In this role, you will collaborate closely with product management, development, DevOps, and security teams in a fast-paced Agile environment to establish robust testing standards, optimize regression feedback loops, and ensure high-quality, resilient software delivery.

What You'll Do:

QA Leadership & Quality Strategy:

- Lead end-to-end testing efforts across web, mobile, and API layers throughout the SDLC.

- Define test strategies, author comprehensive test plans, establish quality metrics/KPIs, and make data-driven release readiness decisions.

Test Automation Engineering:

- Design, build, and maintain enterprise-grade test automation frameworks for UI and API layers.

- Integrate automated suites into modern CI/CD pipelines to enable continuous testing and rapid feedback loops.

Manual & Exploratory Testing:

- Perform deep exploratory, functional, regression, edge-case, and smoke testing for complex microservices and feature rollouts.

- Ensure end-to-end user workflows function seamlessly across environments.

API & Integration Testing:

- Conduct thorough RESTful API testing, contract validation, and integration testing using tools like Postman, REST Assured, or Playwright API modules.

Defect Management & Root Cause Analysis:

- Identify, document, track, and triage bugs using Jira.

- Participate in release management, validate pre-production builds, perform post-deployment verification, and execute root cause analysis (RCA) on production incidents.

Security & Compliance Testing:

- Collaborate with DevSecOps to incorporate basic security testing standards, data privacy validation, and vulnerability checks into test plans, upholding enterprise data protection protocols.

Collaboration & Mentorship:

- Mentor junior QA engineers, conduct peer code and test case reviews, advocate for Shift-Left quality practices, and participate in sprint planning, backlog grooming, and architecture reviews.

Qualifications & Requirements:

- Experience: 4+ years of dedicated hands-on experience in Software Quality Assurance, with a proven track record in a senior or lead capacity.

- Automation Expertise: Strong hands-on experience building and scaling automation frameworks using tools such as Cypress, Playwright, Selenium, or Appium (in TypeScript/JavaScript, Python, or Java).

- Manual Testing & Strategy: Exceptional analytical skills for requirement analysis, test design, user journey mapping, and exploratory testing methodologies.

- API Testing: Proficient in API test design, payload validation, and toolsets like Postman, REST Assured, or Swagger.

- CI/CD & DevOps Integration: Solid experience integrating automated tests into continuous integration pipelines (GitHub Actions, Jenkins, or GitLab CI).

- Database & SQL: Working knowledge of relational databases (PostgreSQL, MySQL) and running complex SQL queries for data verification and test setup.

- Agile & Process: Deep understanding of Agile/Scrum delivery models, sprint ceremonies, and quality governance.

Preferred Skills (Nice-to-Have):

- Certifications: ISTQB Advanced Level (Test Analyst / Test Manager) or AWS Certified Cloud Practitioner.

- Performance Testing: Hands-on exposure to load and performance testing tools (JMeter, k6, or Locust).

- Security & Scanning: Familiarity with static security analysis tools (SonarQube) and basic web security concepts (OWASP Top 10).

- Data & Event Systems: Familiarity with testing event-driven architectures, caching, and message queues (Kafka, Redis, or RabbitMQ).

Information Security & ISO 27001 Compliance:

- Security is at the heart of everything we do.

- In this role, you will be strictly required to uphold our Information Security Management System (ISMS) policies in alignment with ISO/IEC 27001 standards.

- Responsibilities include safeguarding sensitive asset data, completing mandatory security awareness training, reporting potential security incidents or vulnerabilities immediately, and ensuring daily QA operations comply with rigorous data protection protocols.