Description :

Experience :

- 8+ years of overall IT experience

- 4+ years in System Engineering

- 3+ years in Azure Monitoring & Support

- Hands-on exposure to Power BI dataset monitoring

Role Summary :

We are looking for an experienced professional to manage and monitor enterprise systems with a strong focus on Azure environments and Power BI data platforms. This role involves proactive monitoring, troubleshooting, and ensuring high availability of systems and reporting platforms.

Key Responsibilities :

- Monitor Azure infrastructure, services, and workloads for performance and availability

- Perform system engineering activities including server, OS, and platform support

- Proactively identify, troubleshoot, and resolve incidents related to Azure resources

- Monitor Power BI datasets, refresh schedules, and report failures

- Configure and manage alerts, dashboards, and monitoring tools for system health

- Perform root cause analysis and first/second-level remediation

- Coordinate with application, data, and infrastructure teams

- Maintain operational documentation, runbooks, and SOPs

Required Skills :

- Azure Monitor, Log Analytics, Application Insights

- Azure VMs, Storage, Networking, Backup & Recovery

- System Engineering in Windows/Linux environments

- Power BI Service & Dataset Refresh Monitoring

- Incident, problem, and change management

- Basic scripting knowledge (PowerShell preferred)

Mandatory Certifications :

- Microsoft Certified : Azure Administrator Associate (AZ-104)

- Microsoft Certified : Azure Fundamentals (AZ-900)

- Microsoft Certified : Power BI Data Analyst Associate (PL-300)

Good to Have :

- ITIL Foundation Certification

- Experience with enterprise monitoring tools

- Exposure to SLA-driven support environments