The Gainsight is a leading SaaS company that builds customer success and product experience software to help businesses improve customer retention, adoption, and long-term growth. Its platform centralizes customer data, health scoring, AI-driven insights, and engagement tools so teams can proactively reduce churn and drive expansion. Founded in 2009 and now serving thousands of companies worldwide, Gainsight is widely recognized as a pioneer and category leader in customer success technology.

Job Description :

- Build and maintain integrations between Gainsight and third-party systems using Workato (our iPaaS platform).

- Connect to external APIs to extract, transform, and load customer data for onboarding and migration projects.

- Develop scripts and tools to validate data before import, ensuring quality and accuracy.

- Create reusable integration recipes to speed up future onboarding efforts.

- Implement monitoring, logging, and error-handling frameworks to ensure integrations are reliable and maintainable.

- Collaborate with Customer Success and Professional Services teams to understand data requirements and design effective solutions.

Requirements :

- 5 years of experience in data engineering, integrations, or a similar role.

- Proven experience with Workato or another iPaaS platform.

- Strong knowledge of API integration (authentication, pagination, transformation).

- Hands-on experience with ETL pipeline development and data migration.

- Proficiency in SQL and familiarity with BI/reporting tools.

- Experience with Salesforce data modeling and APIs is a plus.

- Basic scripting skills in Python or similar for automation tasks are preferred.

- What is in it you- Work on cutting-edge technologies across diverse industries while collaborating with international teams. Enjoy a supportive, inclusive environment with opportunities for career growth and competitive benefits.

Reach Us :

If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at chimpy.salgotra@crescendogroup.in for a confidential discussion on the role.