D-TechWorks - Associate Consultant - Oracle Fusion Platform

Description :

We are looking to hire for Associate Consultant Oracle Fusion (OTM Support) - Remote , India

Role : Associate Consultant Oracle Fusion (OTM Support)

Experience : 1 to 4 years only

Notice Period : Immediate Joiners / Maximum 15 days

Work Location : PAN India

Work Mode : Work From Home (Remote)

Shift : US Shift (Night Shift)

10:00 PM 7:00 AM

11:00 PM 8:00 AM

Key Accountabilities :

- Provide L1/L2 support to business users and regional IT users

- Strong understanding of OTM core modules : Order Management, Shipment Management, Configuration & Administration, Business Process Automation, Financials, and Fleet Management

- Support day-to-day operations of Oracle OTM Cloud application

- Replicate and troubleshoot issues based on user-reported steps

- Perform User / Role / Group / Screen administration

- Resolve issues related to configuration, integration, planning, rates, agents, workflows, and automation

- Address functional queries, perform data corrections, and ensure smooth daily operations

- Raise and manage Oracle Service Requests (SRs) for application or functional issues

- Provide support across AMR and India business hours as required

- Support Regression, Integration, and User Acceptance Testing (UAT)

Candidate Profile Summary Requirement :

We are looking for an OTM Support professional with hands-on experience in L1/L2 support, day-to-day OTM Cloud operations, issue troubleshooting, user/role administration, and coordination with Oracle Support. The candidate should be comfortable supporting users across AMR & India time zones.