Key Responsibilities :

Testing & Quality Assurance :

- Lead manual testing efforts across AEM, Salesforce, and API integrations.

- Define test strategy, test plans, and detailed test cases.

- Conduct functional, regression, integration, system, and UAT testing.

- Perform data privacy and security testing to ensure compliance with regulatory standards.

- Validate API responses, workflows, and end-to-end business processes.

- Ensure testing coverage aligns with business and technical requirements.

Leadership & Collaboration

- Mentor and guide the QA team, ensuring adherence to testing standards.

- Collaborate with developers, business analysts, and architects for defect triage and resolution.

- Work closely with security and compliance teams to address vulnerabilities.

- Document processes, test results, and knowledge base using Confluence.

- Track and report defects, test progress, and quality metrics via Jira.

Required Skills & Experience

- 6 - 10 years of experience in manual testing with at least 2+ years in a lead role.

- Strong testing knowledge across :

1. Adobe Experience Manager (AEM)

2. Salesforce (Ecommerce/CRM / Marketing Cloud)

3. REST/SOAP APIs (using Postman, SOAP UI, etc.).

- Proven experience in data privacy, cybersecurity, and compliance testing.

- Proficient in Agile delivery models.

- Hands-on experience with Jira & Confluence.

- Excellent communication, analytical, and problem-solving skills.

Nice to Have :

- Exposure to automation testing (Selenium, Cypress, or similar) for regression.

- Knowledge of performance testing (JMeter, LoadRunner).

- Experience leading distributed (onshore/offshore) QA teams.

- Familiarity with CI/CD pipelines and DevOps practices.

Role Attributes :

- Strong leadership with attention to detail.

- Passion for delivering high-quality, secure, and compliant solutions.

- Ability to work in fast-paced, cross-functional environments.