Cyfuture - L2 Windows Engineer

Windows Engineer (L2)

Exp : 2- 3 Years Experience

Location : Noida NSEZ

Work Mode : 247 Environment

Shift : Rotational

Position Type : Full-Time

About the Role :

We are seeking a proactive Windows Engineer (L2 level) with 2- 3 years of hands-on experience supporting Windows infrastructure, web hosting, email services, and database servers.

The role involves operational support, first-line remediation, patching, monitoring, and responding to incidents.

Key Responsibilities :

Web Hosting & Web Server Support :

- SSL installation, minor bug fixing, and extension support

- Participate in patching, backups, and basic DR setup

- Address basic security issues and coordinate escalations

Mail Server Administration :

- Monitor mail server health, perform patching, and backup activities

- Work with L3 team on escalated mail performance/security issues

Database Support :

- Handle patching, backups, and DR activities for databases

- Troubleshoot connectivity and basic performance issues

General :

- Strong fundamentals in networking and system security

- Coordinate with internal users and handle support tickets effectively

- Willing to work in a 247 rotational environment

Requirements :

- Good communication and documentation skills

- Ability to follow escalation matrix and work under pressure

- Willing to work night/weekend shifts if needed