Description :

Role : System Engineer

Location : Bangalore/ Chennai/ Mumbai

Schedule : 12 : 00pm to 9 : pm

Working model : Hybrid

Some of the things youll be doing :

- In this function you ensure that Laserfiche is running optimally and is supported to a high standard.

- You understand, investigate, and solve complex and challenging technical problems.

- You ensure that Laserfiche is correctly deployed on our virtualized desktop environment.

- You support business partners with resolving Laserfiche issues both from a technical and functional perspective.

- You support and build Laserfiche workflows and business processes/forms.

- You support and maintain Laserfiche tools like Import Agent, Quick Fields and DCC.

- You understand and support integrations related to Laserfiche.

- You ensure compliance with departmental policies (i. release management, IT security standards, incident & problem management).

- You look for and act on areas to improve our existing Laserfiche systems.

- You look for opportunities and build solutions for automating common deployment and management actions.

What technical skills, experience, and qualifications do you need? :

- Minimum of 2 years hands-on experience on Laserfiche on prem including involvement in upgrades.

- A solid, energetic, flexible and pragmatic teammate for the existing team who can cope with a rapidly changing circumstances in a dynamic environment.

- Over 5 years of experience in IT-application maintenance, Business Analysis and/or information analysis or a motivated ambition to become our new Application Manager.

- A logical and structured analytical approach to problem solving.

- Team player with a positive and energetic attitude/supportive and friendly towards your colleagues and your clients.

- A disciplined approach to implementation, support and documentation.

- Customer focused with a drive, motivation and enthusiasm towards getting the job done and deliver a high-quality service.

- Ability to work under pressure and tight deadlines.

- A hands-on approach and can-do mentality with ability to deliver to commitments.

- Self-starting and self-motivated and professional with ability to take on responsibility.

- Result driven and are always looking for improvement opportunities.

- Willingness to learn and continue to develop technical knowledge and develop you colleagues.

- Willingness to travel, if required.

- Bachelor or Master degree in IT, computer science, engineering or related field.

- Fluent in spoken and written English.

- Good communication skills.

- MS SQL intermediate skills is a prerequisite.