Position : CRM Integration Developer

Job Type : Permanent

Shift : 2 : 00 PM - 11 AM

Experience : 6+ Years

Location : Bangalore, Pune, Hyderabad, Chennai

Key Responsibilities :

- Minimum 6+ years of experience in CRM integration development and support.

- Design, develop, and maintain integrations between Microsoft Dynamics 365 Sales CRM, external applications, databases, and enterprise platforms.

- Build and manage Azure Data Factory (ADF) pipelines for data extraction, transformation, and synchronization.

- Develop, consume, secure, and troubleshoot REST/SOAP APIs, leveraging JSON, OAuth, and OpenAPI/Swagger standards.

- Implement real-time and batch integrations using Azure Integration Services, including Logic Apps, Azure Functions, Service Bus, and Event Grid.

- Work with Dataverse, CRM APIs, and the D365 data model to support seamless data exchange and business processes.

- Develop and optimize SQL queries, data mappings, and transformation logic to ensure data quality and performance.

- Monitor, troubleshoot, and resolve integration issues across CRM and connected systems, ensuring high availability and reliability.

- Collaborate with business stakeholders, CRM teams, architects, and downstream system owners to define integration requirements and technical solutions.

- Support CI/CD processes, deployment activities, and release management using Azure DevOps and source control tools.

- Create and maintain technical documentation, integration specifications, support guides, and operational runbooks.

- Ensure compliance with security, governance, and data privacy standards across all integrations.

- Participate in Agile ceremonies, sprint planning, estimation, testing, and production support activities.