CRM Developer - MS Dynamics 365

Were looking for a hands-on Dynamics 365 CRM Developer to help build and enhance a
lead management platform using Microsoft Dynamics 365. The candidate will work
closely with other developers, analysts, and business stakeholders to implement
automation, streamline integrations, and ensure a seamless lead lifecycle experience. The
ideal candidate will have a strong background in CRM automation, workflow
orchestration, BI reporting, and system integration, with a passion for driving business
outcomes through intelligent customer engagement.

Key Responsibilities :

- Configure and customize Dynamics 365 Sales and Marketing modules to align
with business processes.

- Develop automated workflows using Power Automate and Dynamics 365 process
flows.

- Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms,
APIs).

- Ensure data integrity, compliance, and security across the CRM ecosystem.

- Provide documentation, training, and support to end-users and business teams.

- Monitor system performance and continuously optimize for scalability and usability.

Required Skills & Experience :

- Strong knowledge of Power Platform (Power Automate, Power Apps, Dataverse).

- Experience with CRM integrations (REST APIs, Azure Logic Apps, middleware like
KingswaySoft or Zapier).

- Proficiency in workflow automation, lead lifecycle management, and data

modeling.

- Familiarity with JavaScript, C#, or TypeScript for CRM customizations.

- Experience with data migration, ETL, and reporting tools (Power BI, SSRS).

- Excellent communication skills.

- Experience supporting and enhancing existing Dynamics 365 CRM solutions

- Hands-on experience with Power Platform Pipelines and CI/CD

- Strong knowledge of model-driven app development

- Proven ability to design, develop, and support enterprise-grade CRM solutions

Preferred Qualifications :

- Information Technology or Bsc Computer Science Degree

- Microsoft Certified : Dynamics 365 Fundamentals or Functional Consultant
Associate.

- Experience with marketing automation tools Dynamics 365 Marketing.

- Background in lead generation, sales funnel optimization, or customer journey
mapping.

- Exposure to Agile methodologies and cross-functional collaboration.