Corporate IT Head

Description :

A. IT Strategy & Leadership :

1. Technology Roadmap Objective :

- Develop and implement a 3-year Technology & Digital Transformation Roadmap within the first 90 days, aligned with business expansion, manufacturing scale-up, and distribution growth.

2. Governance & Policy Framework Objective :

- Establish and formalize IT Governance Framework, including SOPs, IT security policy, access control policy, and IT asset management standards within 6 months.

3. Multi-Location IT Integration Objective :

- Standardize IT systems, reporting structures, and escalation frameworks across Corporate Office, Plants, Warehouses, and Sales locations within Year 1.

4. Technology Adoption Objective :

- Achieve minimum 90% user compliance in ERP and system-based transactions (measured by audit logs) within 12 months.

B. ERP Management & Business Automation :

1. ERP Stabilization & Optimization Objective :

- Ensure 100% stabilization of Existing ERP core modules (Manufacturing, Inventory, Finance, HRMS, Sales) with <3% critical system errors within 9 months.

2. Process Automation Objective :

- Reduce Excel/manual interventions in key business processes by minimum 60% within 12 months through workflow automation.

3. Master Data Governance Objective :

- Implement Master Data Governance Framework with defined ownership and validation controls, achieving 98% data accuracy across modules.

4. Role-Based Access Objective :

- Implement role-based access control (RBAC) and approval matrix system across ERP with zero unauthorized access incidents.

5. Transaction Discipline Objective :

- Ensure 95%+ same-day transaction posting discipline across plants and warehouses.

C. IT Operations & Infrastructure Management :

1. System Uptime Objective :

- Maintain 99%+ uptime for mission-critical systems (ERP, servers, networks).

2. Disaster Recovery Objective :

- Establish/validate fully tested Backup & Disaster Recovery (DR) mechanism within 6 months with quarterly DR drill testing.

3. Helpdesk SLA Objective :

Implement/Strengthen IT ticketing system with defined SLAs :

- Critical issues resolved within 4 - 6 hours

- Standard issues within 24 - 48 hours

- Achieve 90% SLA adherence.

4. Asset & Vendor Optimization Objective :

- Rationalize IT vendor contracts and licenses to achieve 1015% cost efficiency without compromising performance.

D. Cybersecurity Governance :

1. Cybersecurity Framework Objective :

- Implement/Strengthen enterprise-wide cybersecurity architecture including endpoint protection, firewall management, patch management, and anti-ransomware safeguards within 6 months.

2. Access Control & Audit Objective :

- Conduct half-yearly permission audits and ensure adherence to least-privilege principle across all systems.

3. Security Awareness Objective :

- Conduct minimum 2 cybersecurity awareness programs annually for employees across plants and corporate offices.

4. Zero Major Breach Objective :

- Ensure zero major cybersecurity breach incidents resulting in operational shutdown or financial loss.

E. Incident Management & IT Compliance :

1. Incident Reporting System Objective :

- Establish centralized IT Incident Reporting & Response System with logging, root cause analysis (RCA), and closure documentation within 4 months.

2. Compliance Objective :

Achieve 100% compliance with :

- IT policies

- Cybersecurity standards

- Software licensing requirements

3. Escalation Framework Objective

- Define and implement structured escalation matrix for business-critical outages within first quarter.

F. IT Infrastructure Audits & Health Monitoring :

1. Internal IT Audit Objective :

- Conduct bi-annual internal IT health audits across all plants and locations.

2. IT Dashboard Objective :

Create real-time IT performance dashboard covering :

- Uptime

- Backup status

- Incident metrics

- ERP performance

3. Monthly Reporting Objective :

- Present structured Monthly IT Health & Risk Report to CIO/Management Committee.

G. Cross-Functional Digital Enablement :

1. HR Digitization Objective :

- Support and own digitized HRMS, payroll, leave, and attendance workflows with 95% system-driven processing.

2. Finance Integration Objective :

- Ensure seamless ERP integration with accounting system (Existing/Future modules), reducing reconciliation time by minimum 40%.

3. Sales & Distribution Digitization Objective :

- Enable Sales/DMS integration, distributor billing automation, and field mobility tools within 12 months.

4. Manufacturing Digitization Objective :

- Implement real-time production tracking (barcode/RFID integration) and reduce manual reporting dependency by 70%.

5. Service/Warranty Phase-II Objective (Optional) :

- Prepare blueprint for warranty management system for next digital phase.

Exp : 10 to 12 Yrs

Location : New Delhi

Budget : Upto 28 LPA