Workflow Design & Development :

- Design, develop, and implement batch scheduling workflows using BMC Control?Mcovering job definitions, calendars, dependencies, and alerts.

- Translate business logic into efficient and auditable workflows, ensuring they meet operational requirements and SLAs.

- Integrate Control?M with enterprise systems, such as databases, cloud services, or application tools, to enable end-to-end automation.

Monitoring, Troubleshooting & Support :

- Implement monitoring and alert mechanisms to proactively detect job failures, delays, or performance bottleneckstriggering notifications when issues arise.

- Provide L2/L3 supporttroubleshooting root causes, resolving job execution issues, and ensuring workflows run smoothly.

Performance Tuning & Optimization :

- Analyze and fine?tune job performance, optimizing scheduling parameters, resource usage, dependencies, and execution sequencing for better efficiency.

- Make use of advanced features such as mass updates, daylight saving handling, or reporting modules to enhance efficiency.

Documentation & Process Improvement :

- Create and maintain technical documentationincluding job specifications, runbooks, change logs, and troubleshooting guidesfor consistency and knowledge transfer.

- Identify opportunities for process improvement, leveraging reusability and automation to enhance overall system workflows.

Collaboration & Communication :

- Work closely with development, operations, QA, database, and infrastructure teams to align scheduling solutions with broader IT and business objectives.

- Assist stakeholders with scheduling requirements, ensuring efficient and timely execution of critical business processes.

Environment Management & Administration (as applicable) :

- In some roles, manage Control?M infrastructure : installation, configuration, upgrades, patches, and high-availability setups.

- Ensure secure backups, DR readiness, and compliance with SLAs, leveraging features like Automation API, self-service modules, or forecasting tools.

Skills & Qualifications :

Technical Expertise :

- Proficiency in BMC Control?M, including :

- Core modules : Control?M Server, Enterprise Manager, Agents

- Advanced features : Automation API, Forecast, Batch Impact Manager, Self Service

- Strong scripting skills : Shell (Bash/Korn), Python, Perl, PowerShell, etc.

- Database and OS knowledge : SQL, Oracle, DB2, Linux/Unix, Windows environments.

- Awareness of integrations and third-party tools : SAP, file transfers, cloud platforms (AWS, Azure, GCP).

Soft Skills :

- Troubleshooting & analytical thinking to diagnose failures and continuously improve automation reliability.

- Strong documentation and communication abilities, enabling effective team collaboration and knowledge sharing.