Control-M Administrator

Description :

We are seeking a skilled Control-M Administrator with strong expertise in Control-M architecture and operations, solid technical skills in Linux/Unix environments, and the ability to work effectively in a 24x7 shift model.

This role focuses on the administration and maintenance of Control-M components within a 24x7 shift model. The position requires adherence to company policies and operational standards, with candidates expected to work from the office at either Bangalore or Pune.

Responsibilities :

- Administer and maintain Control-M components, including Servers, Enterprise Manager, Agents, and Plug-ins.

- Perform version upgrades, patching, and environment migrations.

- Troubleshoot advanced job failures, performance bottlenecks, and complex dependency issues.

- Monitor system infrastructure to ensure high availability, reliability, and scalability.

- Design, configure, and manage job schedules across multiple platforms.

- Optimize workflows to meet SLAs and improve operational efficiency.

- Develop automation scripts (Shell, Python) to streamline operational processes.

- Implement and manage Control-M backup and recovery strategies.

- Provide L3 support and lead root cause analysis for escalated incidents.

- Accurately handle ServiceNow catalog tasks, incidents, and change tickets.

- Integrate Control-M with enterprise applications using APIs and custom plug-ins.

- Collaborate with internal teams to deliver technical support and training.

- Maintain detailed technical documentation, SOPs, and best practices.

- Enforce ITIL-compliant processes and ensure adherence to service protocols.

- Support and maintain HA/DR configurations to ensure business continuity.

Note : Only candidates who can join early will be considered for this role.

Must-Have Qualifications :

- Willingness to work in a 24x7 shift model.

- Ability to work in-office as per company policy.

- Availability at Bangalore or Pune locations.

- Strong expertise in Control-M architecture and operations.

- Experience in Linux/Unix and Windows environments.

- Advanced scripting skills in Shell and Python.

- Experience with Control-M APIs and third-party integrations.

- Hands-on experience with ServiceNow or similar ITSM tools.

- Solid understanding of ITIL processes and best practices.

- Excellent analytical and problem-solving skills.

- Strong communication skills.

- Proven ability to work independently and in cross-functional teams.

- Must be an early joiner.

Preferred Qualifications :

- Control-M or ITIL certification.

- Experience in large enterprise environments.