- 6 - 10 years of hands-on experience in EPIC

- Understand US healthcare workflows.

- Experienced in performing configuration changes and system builds in EHR (Electronic Health Record) platforms.

- Experience in s- Agile, waterfall and related tools.

- Ability to perform estimation of work products.

- Ability to understand Service Level Agreement (SLA) methodology and follow the same as per engagement requirements.

- Perform problem management activities such as Root cause analysis of incidents.

- Excellent documentation skills such as - Application understanding, change management etc.

- Good interpersonal and communication skills

- Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries.

- Knowledge and experience working with Microsoft Office tools.

- Certification: Certified in any Epic module in Clinical, Revenue Cycle or Technical (e.g., ClinDoc, Optime, ASAP/Orders, Ambulatory, Resolute PB/HB, Grand Central, etc.)

Good to Have Skills/Project Experience/Certifications:

- Excellent documentation skills such as - Application understanding, change management etc.

- Ability to follow engagement specific project delivery processes.

- Proactive drive on improvement and innovation ideas

- Advanced certifications in US Healthcare