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Job Description

Job Summary :



Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Tech Skills Required :


Must Have :



- Salesforce Core


- Lightning Web Components, Vlocity, CPQ


- Salesforce Integrations


- Order Management/Orchestration

Good To Have Skills :


- Experience Cloud


- Comms Cloud


- Marketing Cloud

Job Description :


What youll Bring :



- Several years of experience in Salesforce.com platform (Vlocity CPQ and Loyalty Cloud Knowledge is an added advantage)


- Experience in Lightning web components, Aura, JavaScript, HTML, Visualforce, Apex, Triggers, SOQL/SOSL, Flows, Development experience


- Experience integrating Salesforce with other systems using SOAP, REST, BULK, Platform events and Streaming APIs


- Experience in Live Agent, Lightning Console, Social Studio, Digital Engagement, Omni-Channel, Einstein Bots, Knowledge Base, Experience Cloud


- Experience in building complex, scalable and high-performance software systems that have been successfully delivered to customers


- Understanding of broader systems engineering concepts including data structures, data modeling, database schemas, event-driven vs. message-driven architecture, and API integration best practices


- In-depth understanding of the capabilities and constraints of the Salesforce.com application architecture coupled with good knowledge of business processes (Sales, Service, Operations, etc.)


- Experience with Git Version Control Systems and Continuous Integration / Continuous Delivery CI/CD workflows (GitHub, Jenkins) within Salesforce


- Working knowledge and experience with complex business systems integration patterns as well as object-oriented design patterns and development


- Willing and able to learn new technologies at a rapid pace


- Experience working in an Agile/Scrum teams across international locations


- Verbal/written communication skills, including an ability to effectively communicate with both business and technical teams


- Sales Cloud, Service Cloud and experience Cloud products

Core Responsibilities :


- Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.


- Designs new software and web applications, supports applications under development and customizes current applications. Develops software update process for existing applications. Assists in the roll-out of software releases.


- Trains junior Software Development Engineers on internally developed software applications.


- Oversees the researching, writing and editing of documentation and technical requirements, including evaluation plans, test results, technical manuals and formal recommendations and reports.


- Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.


- Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior level Software Development Engineers.


- Assists in tracking and evaluating performance metrics. Ensures team delivers software on time, to specification and within budget.


- Works with Quality Assurance team to determine if applications fit specification and technical requirements.


- Displays expertise in knowledge of engineering methodologies, concepts and skills and their application in the area of specified engineering specialty.


- Displays expertise in process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.


- Consistent exercise of independent judgment and discretion in matters of significance.


- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.


- Other duties and responsibilities as assigned.


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