- Lead the development and customization of complex Salesforce solutions, focusing on CRM, Loyalty Management and Service Cloud.

- Utilize advanced Apex, Visualforce, Lightning components, and other Salesforce technologies to extend our capabilities.

Testing and Quality Assurance :

- Develop and execute comprehensive test plans to ensure the functionality, performance, and reliability of Salesforce solutions.

- Perform unit and integration testing.

- Support user acceptance testing to validate solutions against requirements and acceptance criteria.

Solution Design and Architecture :

- Architect scalable, maintainable, and flexible solutions within the Salesforce platform that meet business requirements and anticipate future needs.

- Ensure solutions are optimally integrated with existing enterprise architecture.

Advanced Problem Solving :

- Tackle complex technical issues, providing expert-level troubleshooting, root cause analysis, and solution implementation.

Integration and Data Strategy :

- Design and implement robust integration patterns between Salesforce clouds and external systems, focusing on data consistency, security, and performance.

- Lead the development of data models and governance practices within Salesforce.

Performance Optimization :

- Monitor, analyze, and optimize the performance of Salesforce solutions, ensuring they operate at peak efficiency and meet scalability demands.

Technical Leadership :

- Collaborate with Solution/Technical Architects and other internal technology teams to define and implement technical strategies for Salesforce solutions, ensuring alignment with business goals and technical standards.

- Guide the development team through complex coding challenges and architectural decisions.

Mentorship and Leadership :

- Mentor junior Salesforce developers and engineers, promoting best practices in coding, configuration, and continuous integration/delivery.

- Foster a culture of excellence and innovation within the team.

Continuous Learning and Innovation :

- Keep abreast of the latest Salesforce releases, features, technologies, and best practices