Knowledge, skills and experience required :

- Degree in Computer Science, Software Engineering, or related field.

- 5+ years Experience in Salesforce development, with a proven track record in Salesforce CRM and Service Cloud platforms

- Lightning App builder experience

- Experience with JavaScript

- Strong expertise in Apex, Visualforce, Lightning components, SOQL, and SOSL.

- Experience with Salesforce integrations using REST/SOAP APIs, middleware, and other integration tools.

- Advanced knowledge of Salesforce Tooling and Metadata.

- Demonstrated experience in requirements gathering and translating business needs into technical solutions.

- Demonstrated experience in architecting and implementing complex Salesforce integrations and customizations.

- Strong foundation in CRM principles, data modelling, and software architecture.

- Salesforce Developer Certification, Platform Developer I/II, Salesforce Administrator and any relevant advanced certifications.

- Knowledge of Agile and Scrum methodologies.

- Familiarity with CI/CD tools like GitHub and Salesforce DX.

- Exceptional analytical and problem-solving skills.

- Ability to manage multiple projects and prioritize tasks effectively.

- Excellent communication and leadership abilities, with a track record of mentoring developers.

- Additional Salesforce certifications related to specific clouds (e.g, Service Cloud Consultant, Marketing Cloud Consultant etc ) are a plus.

- Experience with Loyalty Management and Salesforce Voice, would be preferred

- Experience with Data Cloud, Marketing Cloud and Amazon Connect is a plus