Cognizant - Infrastructure Development Specialist

Description :

As an Infra Dev Specialist you will be responsible for managing and optimizing IT infrastructure services. You will ensure seamless IT service management in alignment with ITIL V4 standards. Your role will involve working from the office with rotational shifts focusing on enhancing operational efficiency and contributing to the companys strategic objectives.

Responsibilities :

- Manage and optimize IT infrastructure services to ensure high availability and performance.

- Implement IT service management practices in alignment with ITIL V4 standards.

- Collaborate with cross-functional teams to identify and resolve infrastructure issues.

- Monitor system performance and implement improvements to enhance operational efficiency.

- Provide technical support and guidance to team members and stakeholders.

- Develop and maintain documentation for infrastructure processes and procedures.

- Ensure compliance with company policies and industry regulations.

- Conduct regular audits and assessments to identify areas for improvement.

- Coordinate with vendors and service providers to ensure timely delivery of services.

- Participate in the planning and execution of infrastructure projects.

- Analyze data and generate reports to support decision-making processes.

- Contribute to the development of disaster recovery and business continuity plans.

- Stay updated with the latest industry trends and technologies to drive innovation.

Qualifications :

- Possess a strong understanding of IT service management principles and practices.

- Demonstrate expertise in ITIL V4 standards and their application in real-world scenarios.

- Have experience in managing and optimizing IT infrastructure services.

- Show proficiency in monitoring and improving system performance.

- Exhibit excellent problem-solving and analytical skills.

- Display strong communication and collaboration abilities.

- Maintain a proactive approach to identifying and addressing infrastructure challenges.

Certifications Required :

- ITIL V4 Foundation Certification