Posted on: 10/12/2025
Location : Gurugram / Hyderabad
Job Type : Full-Time
Experience Required : 8+ Years
We are looking for a highly skilled ServiceNow Lead / Sr. Lead Developer to join our team. This role requires deep technical expertise, strong leadership, and the ability to drive high-impact ServiceNow initiatives across the organization.
Technical Skill Requirements :
- Minimum 6+ years of hands-on experience in ServiceNow development
- Strong expertise in CMDB design, implementation, and maintenance
- Experience in process consulting and mapping technical solutions to business processes
- Proficiency in JavaScript, Glide API, and ServiceNow scripting
- Working knowledge of ServiceNow modules : Incident, Problem, Change, Request, Knowledge
- Excellent troubleshooting, analytical, and debugging capabilities
Role and Responsibilities :
- Develop, enhance, and support the ServiceNow platform, including root cause analysis and permanent fixes
- Build and maintain custom applications, workflows, and integrations
- Collaborate with process consultants to ensure alignment with ITIL best practices
- Manage and optimize the CMDB, ensuring data accuracy and compliance with configuration processes
- Lead technical discussions and guide junior team members
- Partner with project managers to support all ServiceNow project deliverables
- Perform thorough impact analysis and execute changes in alignment with change management protocols
- Monitor platform performance and implement proactive optimization measures
- Stay current with ServiceNow releases and recommend upgrades and new capabilities
Required Skills :
- Strong communication skills and ability to manage stakeholders effectively
- ServiceNow certifications (CSA, CAD, ITSM) preferred
- Experience with REST/SOAP integrations
- Exposure to Agile and DevOps methodologies
- Knowledge of performance tuning and platform security best practices
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Posted in
Platform Engineering / SAP/Oracle
Functional Area
Other Software Development
Job Code
1587874
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