Role Overview :

We are expanding our Application Management Services (AMS) practice and are seeking an experienced and certified AMS Functional Lead. This role is ideal for a seasoned Workday consultant who thrives in a leadership capacity, guiding teams and customers through complex Workday HCM implementations, configurations, and support engagements.

As a Functional Lead, you will play a strategic role in engaging with customers, managing delivery teams, ensuring solution quality, and shaping the Workday roadmap for clients.

Key Responsibilities :

- Lead Workday AMS engagements by advising customers on their strategic roadmap, industry best practices, and solution adoption.

- Engage with stakeholders across all levels, from operational teams to C-suite executives.

- Manage and mentor a small to medium-sized team of Workday consultants to deliver quality outcomes.

- Serve as an escalation point for resolving complex functional issues.

- Architect and design cohesive Workday HCM solutions, ensuring cross-functional impacts are identified and addressed.

- Provide subject matter expertise in Workday HCM configuration, security, and business processes.

- Support, guide, and mentor junior team members, fostering professional growth.

- Collaborate with project managers and technical teams to ensure accurate effort estimates and delivery timelines.

Qualifications & Skills

Technical Skills :

Workday Expertise :

- Workday Core HCM (certified).

- Business Process Framework configuration.

- Workday Security design and administration.

- Country-specific HCM configuration.

- Workday Reporting (Advanced, Matrix, Composite Reports).

- Workday Calculated Fields.

- Workday Studio, EIBs, and Core Connectors (preferred).

- Experience with Workday Payroll, Recruiting, Benefits, Compensation, or Time Tracking modules (added advantage).

Tools & Platforms :

- Familiarity with ticketing & AMS tools (ServiceNow, Jira, etc.).

- Exposure to cloud platforms (AWS, Azure, or GCP) for integrations is a plus.

General Tech Skills :

- Strong Excel/Google Sheets for data analysis.

- SQL knowledge for HR data queries (preferred).

- API-based integration concepts.

Professional Skills :

- 5+ years of Workday consulting experience with at least one full end-to-end implementation.

- Team leadership/management experience.

- Strong consultative approach with excellent communication skills.

- Ability to deliver accurate effort estimates and manage client expectations.

- Bachelors degree in Technical, Business, or related field (or equivalent experience).