Posted on: 12/12/2025
Description :
Key Responsibilities :
Solution Design (Platform + Data Cloud) :
- Design end-to-end Salesforce solutions where Data Cloud acts as the unified data layer for customers, products, and interactions.
- Define high-level architecture: objects, Data Cloud model, integrations, and activation patterns back into core Salesforce clouds (Sales, Service, Marketing, etc.)
Data Cloud Implementation :
- Configure data streams and Data Model Objects (DMOs) from Salesforce and external sources.
- Set up identity resolution, unification, and basic calculated insights.
- Build segments and activations to create/update records (Leads, Contacts, Cases, Tasks, Campaign Members, etc.) in the relevant clouds.
Core Salesforce Engineering :
- Implement and review configuration and automation : Flows, validation rules, page layouts, record types.
- Use Apex where needed for complex or cross-cloud logic.
- Design robust data models and automation that work at scale and within governor limits.
AI / Agentforce Enablement :
- Collaborate on use cases where Agentforce / Einstein 1 / Prompt Builder or other AI capabilities consume Data Cloud as context.
- Help define how agents or automations should use trusted Salesforce data - without owning all AI for the organization.
Integration Awareness :
- Work with integration specialists (e.g., MuleSoft / other iPaaS / ETL teams) to define clean Salesforce-side contracts and mappings.
- Ensure designs are integration-friendly and clearly document what data originates in Salesforce vs external systems (ERP, data lakes, marketing tools, etc.)
Quality & Governance :
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Posted by
Posted in
Platform Engineering / SAP/Oracle
Functional Area
Technical / Solution Architect
Job Code
1589587
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